An opportunity to join Manulife’s Asia Regional Distribution team, playing a critical role in shaping and executing the overall strategy within a fit-for-purpose governance framework. This is an exciting opportunity to shape the future of Manulife’s Asia distribution – by continuously generating performance insights and leveraging them to drive transformative changes required in the short- to medium-term as well as the game-changers required to build longer-term competitive advantage. This role is not simply about putting dashboards, strategies and plans on pages – rather it encompasses both the strategic thinking around performance levers as the leveraging of pragmatic approach to planning how to capture value in the short-term. Working closely with Asia Distribution leadership, , there is large scope for impact and driving massive change!

Position Responsibilities:

• Have a dual responsibility of driving insights generation while taking part in strategic transformation initiatives

• On the insights parts – this will mean:

  - Owning the execution of several key performance management processes, ensuring that the distribution performance narrative is well understood across key leadership forums.

  - Owning the design and roll-out of strategic insights generation initiatives, identifying focus areas, acquiring data, and extracting insights which can then be shared across markets to help drive performance.

• On the transformation part – this will mean:

  - Taking part to the design and roll-out of strategic initiatives across markets – which will combine current state analysis, problem solving, solution planning, execution orchestration and change management

  - Continuously identify and address opportunities to develop our business across core strategic themes

  - Develop communities of practice across core strategic themes - coach practitioners and ensure that best practices are identified and synergized across markets

• Develop and maintain strong relationships with stakeholders across the organization to ensure effective end-to-end delivery

Required Qualifications:

• Experience in performance management and analysis roles – with an ability to rapidly and confidently acquire data, analyse it and extract key insights for associated decisioning

• Experience in having conceived and executed on transformation end-to-end to create tangible value. Familiarity with an agile organizational model is essential  

• Autonomous Operation: Ability to drive broad priorities independently with minimal guidance from senior leadership

• A strong understanding of where and how value is created. We are obsessed about impact, not the plans themselves!

• High Intellectual Curiosity: Have an insatiable curiosity to learn and a proactive approach to leaning in on new opportunities, even those outside their comfort zone

• Strategic Agility: Sees ahead clearly and can anticipate future consequences and trends accurately; can articulately paint credible pictures and visions of possibilities and likelihoods

• Results Orientation: Delivers beyond expectations and sets new and stretching goals for him/herself. S/he will have a deep understanding of operational and process improvements that impact quality and execution and deliver continuous improvement

• Process Management: Can identify and articulate the processes necessary to get things down efficiently and effectively

• Planning & Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals

• Problem Solving & Decision Quality: Able to use rigorous logic, and a highly structured approach and methods to solve problems with effective solutions

• Organizational Savvy: Able to build constructive and effective relationships and use them to maneuver through complex situations

• Influencing & Negotiation: Can present ideas and directions that lead others to action – internally (within the team, stakeholders within region and markets), and externally

• Risk Management: Ability to think ahead and catch problems before they arise

• Ambidextrous: Able to work on multiple key efforts simultaneously, welcoming ambiguity and regular change

• An articulate and top-down communicator

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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