St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

JOB DUTIES AND RESPONSIBILITIES:

• Perform device interrogations (in office and remote) and apply programming changes in accordance with established protocols and provider orders. 

• Analyze device functions, including parameters, sensing/capture thresholds, lead integrity, and battery status.  

• Identify and escalate abnormal findings, arrhythmia episodes, and device or lead malfunctions to supervising providers. 

• Conduct postimplant evaluations, including patient education, wound-care instruction, and staple/suture removal under supervision. 

• Review interrogations completed by industry representatives and ensure accuracy and compliance with clinic standards. 

• Interpret stored and real-time intracardiac electrograms; identify dysrhythmia and evaluate appropriate/inappropriate device therapy. 

• Serve as a patient educator and resource regarding device care, follow-up requirements, and remote monitoring processes. 

• Triage patient calls directed to the device clinic. 

• Assist in developing and maintaining algorithm-driven programming protocols and device recall management processes. 

• Schedule patients for follow-up appointments in alignment with Medicare and device clinic guidelines. 

• Maintain device clinic supplies and equipment. 

• Support orientation and training of new staff members. 

• Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.  

• Complies with Network and departmental policies regarding issues of employee, patient, and environmental safety and follows appropriate reporting requirements.  

• Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external 

• Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. 

• Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes, and practices. 

• Complies with Network and departmental policies regarding attendance and dress code.  

• Demonstrates competency in the assessment, range of treatment, knowledge of growth and development, and communication appropriate to the age of the patient treated.

• Other related duties as assigned

PHYSICAL AND SENSORY REQUIREMENTS:

Ability to sit for up to 7 hours per day during transmission review (2–3 hours consecutively). Ability to stand or walk for up to 7 hours per day, with intervals of standing (15 minutes) and walking (up to 2 hours). Frequent lifting of supplies up to 20 lbs.; pushing programmers approximately 50 lbs. Frequent bending, climbing, stooping, twisting, and overhead reaching. Adequate hearing and vision for patient care, data review, and device evaluation. 

EDUCATION: 

High School Graduate.  1-2 years of healthcare experience preferred.

TRAINING AND EXPERIENCE: 

Pacemaker, Tachycardia, Bradycardia, and Device Interpretation training (preferred).  Basic EKG training (preferred). 
 

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.