Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.  

PayPal is a purpose-driven company whose beliefs are the foundation for how we conduct business every day.  We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect.  Our employees challenge the status quo, ask questions, and find solutions.  We want to break down barriers to financial empowerment.  Join us as we change the way the world defines financial freedom.  

The Position  
As a Principal Designer for Venmo we are seeking a visionary leader with an unwavering commitment to user-centered design. This passion translates into flawless execution, leveraging a deep understanding of design patterns to build trust and security within our financial products. They will cultivate a visually sophisticated brand experience that resonates with our target audience, all while influencing stakeholders to champion their design vision.  

You will be part of the Venmo design team across all end-to-end experiences for Venmo consumers globally and work closely with your product and engineering partners to inform and drive the strategy and roadmap. You will work with other leaders and cross-functional team members to build and deliver the best possible experiences across all aspects of commerce from discovery to post-purchase experiences. 

Expect an immersive, fast-paced environment, overseeing multiple projects, while flexing your skills as an effective communicator — especially when it comes to relaying creative concepts to our design teams and company stakeholders.  

Responsibilities 

• Design leadership - drive best practices in process and methodology and deliver against business and customer needs  

• Guide UX efforts across teams, including strategy, planning, working with cross-functional partners to remove blockers and presenting effectively to senior staff and stakeholders  

• Leverage and extend the use of design system, style guides, patterns and assets in the creation of UX deliverables  

• Contribute to the wider UX community, mentoring others, leveraging your strengths to help others grow  

• Ensure that all the organization’s output/visuals are consistent with the overall brand and strategic commitments. 

• Apply a customer-focused, iterative design process. 

• Make design decisions based on research and insights, as well as advocate for continuous learning and inclusive design best practices. 

• Collaborate with other cross-functional Design team members (Research, Content Design, UX Operations, Branding) and Business and Engineering stakeholders. 

Requirements 

• 10 to 12+ years in UX role, bachelor’s and/or master’s degree in the study of user experience, design, research or related fields or equivalent professional experience 

• Thorough command of the UX lifecycle with deep, direct experience in all skill areas and tools, including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization 

• Complete UX skillset, to deliver excellence across products and platforms, mobile apps, financial services expertise an advantage  

• Experience leading delivery, through feedback, design critique, presentation to program sponsors, planning and coordinating with partners where needed   

• Familiarity and experience with standard design and prototyping tools, such as Figma, Framer, and Miro  

• High degree of craft, taste, and product intuition, with a keen eye towards future trends, emerging technology, and shifting customer expectations 

• Experience managing multiple projects and working through ambiguity. 

• Ability to work cross-team and synthesize feedback from multiple teams/owners. 

• Excellent written and verbal communication skills. Strong organizational skills and a relentless attention to detail. 

• Compelling storyteller who can educate as well as entertain.