At AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of Casualty, Singapore to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark as a leader in Casualty Underwriting

AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

How you will create an impact

As a People Manager and Senior Leader, you make the difference in an employee’s experience at work. Great managers provide direction, motivate and grow talent, and empower and coach teams toward higher levels of performance. The quality of Senior Leadership is a defining factor for a company’s success. Senior Leaders are responsible for developing business strategies and/or translating those strategies into meaningful outcomes and ultimately, business results. As a Senior Leader, you reach across geographical and functional boundaries to create alliances that further the organization’s objectives and market position. Your deep and broad industry knowledge allows you to foresee external conditions that could potentially affect AIG’s future.

• Manage all underwriters in the Singapore Casualty team.
• Implement a consistent Casualty strategy across Singapore; aligning with APAC & International Casualty strategies, plans, initiatives, risk appetite and goals.
• P&L responsibility for all Casualty product lines/overall portfolio including profitability, volume, operations and expenses.
• Liaise regularly with APAC Casualty actuarial team to establish budget loss ratios and monitor rates; execute changes and remediation to improve profitability if required.
• Ensure underwriting and pricing tools are used where mandated, peer reviews are completed and underwriting files adhere to AIG standards.
• Establish career development, training and retention plans for Singapore Casualty team; coordinating with Human Resources where necessary.
• Ensure a consistent Client, Distribution Channel and Multinational approach across the Singapore Casualty portfolio.
• Drive and deliver a culture of underwriting excellence and operational efficiency in work flow and process systems across Singapore’s Casualty operations.
• Ensure best practices are implemented across the country including pricing, marketing, business development, renewals, budget/expenses, policy wording updates and new product development.
• Drive a high-performance culture to achieve market leading results.
• Ensure all underwriting files comply with AIG standards/Casualty Underwriting Quality Review (audit) requirements.
• Ensure good knowledge of current and historical claims via regular contact with Singapore Casualty Claims team.
• Perform all reporting duties for Casualty in Singapore.
• Work with the Regional Casualty Underwriting Head and collaborate with Singapore Product Leaders to ensure successful execution of plans and support initiatives across all product lines and segments.

What you’ll need to succeed

• Strong record in an underwriting role, specifically in Casualty technical area.
• The ability to lead a team of underwriters in the day-to-day operation of a large book of Casualty business.
• Strong technical Casualty skills and a solid understanding and knowledge of the Singapore insurance market.
• The ability to underwrite Direct and Facultative Reinsurance Business.
• Experience with Major Account Underwriting.
• Strong relationships with Global, International, National and Reinsurance Brokers and Cedants from around Asia
• A strong people person with the ability to collaborate and work with and motivate individuals and teams.
• A profitable growth mindset backed by underwriting excellence.
• The ability to understand and manage a portfolio of business in detail, to make the best possible strategic and tactical decisions to improve profitability.
• Strong communication and PC skills; analytical skills; knowledge of commercial insurance products; knowledge of underwriting concepts, practices, procedures and techniques.
• Ability to organize, plan and monitor the day-to-day activities of underwriting staff; ability to establish and implement performance goals, objectives and standards for individuals and the team.
• Budget development and expense control skills; ability to manage the business performance of multiple underwriting units; ability to develop and implement underwriting and marketing strategies.
• To be able to follow and implement APAC Regional and global Casualty underwriting guidelines.

Ready to take your career to the next level? We would love to hear from you.

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Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

UW - Underwriting

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Asia Pacific Insurance Pte. Ltd.