Manager, Claims Operations

Posted:
11/26/2025, 1:19:41 AM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
Remote

Sana’s vision is simple yet bold: make healthcare easy. 

We all know navigating healthcare in the U.S. is confusing, costly, and frustrating -- and our members are used to feeling that pain. That’s why we’re building something different: affordable health plans designed around Sana Care, our integrated care model connecting members with unlimited primary care and expert care navigation at no additional cost to them.

Whether it’s a quick prescription refill or guidance through a complex medical journey, Sana Care makes it feel effortless to get the right care at the right time. And for employers and brokers, we’ve built intuitive tools to make managing health benefits just as seamless.

If you love solving hard problems that make people’s lives easier, come build with us.

We're currently seeking a Claims Operations Manager who will lead our claims processing team and drive operational excellence in claims adjudication, appeals, compliance and reporting, dispute resolution, and member support. This role is critical to ensuring accurate, timely claims processing while building scalable processes and developing team members.

We are building a distributed team and encourage all applicants to apply, regardless of location.

About Sana

Founded in 2017, Sana is a health plan solution built for small and midsize businesses — designed around our integrated primary care service, Sana Care. It’s the foundation of everything we build: ensuring members can easily access high-quality, affordable care while employers and brokers have the tools they need to manage company benefits with confidence.

We’ve been remote-first since day one, with a fully distributed team across the U.S. We value curiosity, ownership, and speed — and we build in the open, together. If you’re energized by solving complex, meaningful problems and want to help reshape how healthcare works from the inside out, we’d love to meet you.