The Opportunity

We are looking for Software Technical Analyst who will work together with the Finance Systems team manages a complex SOX compliant infrastructure with many inter-related components that provide the repository of financial information required to support the Source of Earnings and other general ledger financial reporting at MFC. They also support the Enterprise-wide critical cash management and treasury solutions including the banking interfaces. There are over 4,000 global users of Finance and Treasury systems worldwide; peak usage occurs during local banking hours and during the quarterly financial reporting cycle. The key responsibilities of the area are data governance; ongoing operational support (including monitoring, setup, and end user support); application development; supporting global financial process change initiatives and leading change throughout the business units; implementing changes and upgrades to all systems supported by IFS; maintaining a controlled, reliable, accessible, and stable financial reporting environment.

What motivates you?

• You obsess about customers, listen, engage, and act for their benefit.  
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes.  
• You thrive in teams and enjoy getting things done together. 
• You take ownership and build solutions, focusing on what matters.  
• You do what is right, work with integrity and speak up. 
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.  

We are looking for someone with:

• 2-4 years of software analyst or engineering experience.
• Solid hands-on experience in five or more of the following:
  • Batch scheduling tools (CAWLA)
  • Unix and Unix scripting
  • Relational Database (SQL/Oracle)
  • Microsoft Azure and Azure Data Lake.
  • Business Intelligence Software (Power BI)
  • Oracle Hyperion Essbase
  • JAVA
  • Python
• Working experience with cloud-based development with Azure and Azure Data Lake.
• Experience with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features.
• Working knowledge of CI/CD tools such as Azure DevOps, Jenkins etc.
• Familiarity with ITIL4 Framework and ServiceNow platform
• Experience in supporting ERP tools (e.g. Infor Lawson, SAP)
• Working knowledge of FTP processes and network interfaces, HTML, XML, and industry standard parsers.
• A capacity for constant learning from both success and failure, remaining open to change and continuous improvement.
• Excellent organizational and problem-solving abilities that enable you to manage through creative abrasion.
• Strong verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes.
• A capacity for constant learning from both success and failure, remaining open to change and continuous improvement.

On the job you will:

• Effectively support Manulife’s complex Finance & Treasury systems and enhance existing processes for financial reporting in a large dynamic client server & intranet web environment. This includes batch and end user reporting tools designed to meet business requirements.
• Collaborate with Business, Product Owners, software engineer, and platform engineers to uncover pain points and opportunities to deliver new business value through software.
• Maintain high quality software, with accountability for production reliability and usage, and the delivery of new functionality by help build, and test new functionality to deliver on product objectives.
• Be part or lead initiatives to develop and improve standards and methodologies.
• Support non-production and production operations and fixes.
• Work with flexibility to adjust to meet with the global team and support weekend deployments or production requirements.

Our commitment to you:  

• Our mission: to be a part of making Decisions Easier and Lives Better 
• A leadership team dedicated to your growth and success.  
• A bold ambition and set of goals to be a leader in driving transformation in our industry.  
• Our best. Every day.  

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, OntarioHybrid

Salary range is expected to be between

$70,350.00 CAD - $117,250.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.