At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Administrative Assistant II - Digestive Disease
Location
Cleveland
Facility
Cleveland Clinic Main Campus
Department
DDSI General Surgery-Digestive Disease Institute
Job Code
B18004
Shift
Days
Schedule
8:00am-5:00pm
Job Summary
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As an Administrative Assistant, you will perform a variety of duties to support caregivers in our department. This may be through scheduling, handling phone calls, greeting patients, and assisting with special projects and management functions. Administrative Assistants are an essential part of Cleveland Clinic’s smooth operation, which allows caregivers to focus on patient care and improves coordination between the nursing team, administrative teams, and providers.
The ideal future caregiver is someone who:
• Has strong EPIC experience.
• Has experience scheduling and working with patients in a healthcare setting.
• Has knowledge of Cleveland Clinic’s systems and operations.
• Demonstrates strong organization, customer service, and office skills.
• Thrives in a high volume, fast-paced environment.
This is an excellent opportunity for someone who is looking to discover what customer service truly means to Cleveland Clinic. This role will interact with many groups including staff physicians, residents, advanced practice nurses, administrators and otherwise. Exposure to this large of a workgroup will aid in determining development opportunities.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Job Details
Responsibilities:
- Coordinates resources for daily assignments and coordinates work schedules to provide coverage for employee paid time off and key activities.
- Distributes work to maintain departmental work flow and desk coverage for an assigned area.
- Supervises the department function and resources in the absence of the manager.
- Participates on project teams to build competency around specific department tools and methods for organizational performance improvement.
- Conducts quality monitoring by providing training, recommending improved processes and maintaining documented processes and procedures.
- Other duties as assigned.
Education:
- High School Diploma or GED.
Certifications:
Complexity of Work:
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience:
- Minimum three years experience in similar role, which includes the coordination of multiple tasks.
- Some leadership or experience providing work direction helpful.
Physical Requirements:
- A high degree of dexterity, normal or corrected vision, extensive sitting and frequent walking, occasional lifting or carrying up to 25 pounds.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Keywords: Lead, Leader, Admin, Administrative, Clerical, Office
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities