Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Our customers are public safety agencies, governments and military organizations who use our mission critical communications systems. The Security Update Service team, part of the Motorola Solutions cybersecurity services organization, protects mission critical systems by ensuring security updates are verified, tested, and installed.

Job Description

As a systems engineer, you will be responsible for vetting security updates, testing, deploying, troubleshooting and creating/maintaining documentations for mission critical systems. Depending on the projects/tasks being worked on, may require the you to work with different teams within the company and also developers within the teams.

Responsibilities: 

• Certifying Security Updates for use on Motorola Solutions Products

• Communicate with different team members within and outside the organization to resolve defects/issues

• Develop/maintain documentation for internal use and customer facing documentation.

• Troubleshoot system and network issues that result from updates 

• Provide reporting on the status of running systems, applications, and updates 

• Work with other teams to understand processes and look for ways to improve them via automation

• Hands on experience with Windows and Linux operating systems 

• High level knowledge of an automation/deployment/configuration solution like (ansible, puppet, chef, jenkins, etc)

• High level knowledge of networking concepts (i.e. network devices, IP addresses, ports, and protocols)

• High level knowledge of virtualization concepts (VMWare ESXI)

• Experience performing troubleshooting, break fix, or technical support on Windows or Linux operating systems  

• Experience working with EDR/XDR solutions

• Experience using SharePoint, Jira, or other project tracking systems  

Preferred Qualifications:

• Must have strong organizational skills  

• Experience working with Windows/Linux OS

• Experience working with one or more programming/scripting language (C, C++, C#, Shell, Powershell, Bash, Node.js, etc)

• May require moving equipment weighting up to 50 lb.

Basic Requirements

Required Skills:

• Bachelor's Degree in Computer Science, Engineering, Information Systems, IT or Networking and 3+ years of Engineering or Wireless Communications experience required.

• Experience working with servers/workstations hardware required.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

#LI-JM3

#LI-HYBRID

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].