Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!

Are you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing people!

MAKING LIVES BETTER, ONE CONNECTION AT A TIME

For over 65 years, Bill Gosling Outsourcing has been providing business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth. Come soar alongside our Goslings, our clients, and our shared customers in one glorious, honking flock!

This is a hybrid position and requires you to work onsite from our Barrie office. 100% work-from-home is not available for this position. 

PURPOSE OF THE POSITION:

As an Experienced Collections Professional, you will be:

• Making contact with consumers via telephone to arrange payments for past due accounts.
• Completing initial trace work using online tools and account systems.
• Verifying consumer information.
• Professionally negotiating with consumers and exploring money sources to determine the best possible arrangement.
• Maximize revenue and achieve set goals and objectives.
• ·Other duties as assigned.

REQUIRED EXPERIENCE/QUALIFICATIONS

• You have at least 1-2 years of experience working in collections
• Experience in third-party collections is desirable
• Strong communication skills, both written and verbal
• You have strong interpersonal skills.
• You thrive in a high paced work environment.
• You are highly organized.
• You are always professional.
• You are driven to exceed personal and team targets

ARE YOU A GOSLING? LET’S FIND OUT!

At Bill Gosling Outsourcing, we live by our 5 core values! If these resonate with you continue reading and join our team!

• Never Satisfied – Do you have a fire in your belly to win? We want people on the team who want to win and are willing to commit themselves to this outcome.
• Able to Grow, Eager – In order to get better, you must crave to learn…continually. You have a desire to always be learning, growing personally and professionally.
• Make Others Better – Simply put, for our business to survive and thrive, it will only happen if we all get better.  That means everyone at Bill Gosling, not just yourself. 
• Creativity and Innovation – Methods of doing business are rapidly evolving. We must continually innovate and discover technology solutions that provide superior outcomes.
• Have Fun, Energetic – We focus on celebrating our wins along the way, laughing at ourselves and with our peers, and generally having some fun keeps the right balance for the family.  

WHERE ARE WE

55 Mulcaster St.

Barrie, ON L4M 3M3

We have offices across the Globe – North America (Barrie, Ontario; London, Ontario; Montreal, Quebec); USA (Hampton, Virginia); Manila, Philippines; San Jose, Costa Rica; Glasgow, UK; Trinidad & Tobago; India – please visit our website for additional information

CHECK US OUT FOR YOURSELF

Instagram: @bgocareers

Facebook & LinkedIn: @BillGoslingOutsourcing

Website:  https://www.billgosling.com/careers

Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities.  People with disabilities will be treated in a way that allows them to maintain their dignity and independence. 

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.  Accommodations are available on request for candidates taking part in all aspects of the selection process.