Job Posting Title

Shift Scheduling Specialist - 2 year Term

Job Category

FIR Service Delivery

Language Requirements

Bilingual / Bilingue

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Remote / Travail à distance

Posting End Date

2024-11-17

Job Grade

ATP-5

Pay Range

$68,256 - $85,317

Job Summary

We’re experts in navigating Canada’s skies. Helping pilots safely cross 18 million square kilometres of Canadian and North Atlantic airspace is what we do. Enroute or at airports, in clearances or on charts, through radio signals or expertise — we’re always there.

If you’re looking for a career in aviation and an opportunity to join a team that plays a pivotal role in the deployment of our operational staff, this might be the role for you. We are currently looking for a Shift Scheduling Specialist to join our team in the Toronto Flight Information Region (FIR). Reporting to the Manager, Shift Optimization, this role is the focal point for preparing, adapting, establishing and maintaining critical coverage for our operation.

The successful candidate will be a creative problem-solver who is adaptable and resilient in an ever-changing environment. Your experience with scheduling using various employee scheduling tools as well as your ability to manipulate and analyze data will help you to stand out with your application.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Job Description

Key Accountabilities:

• Plans, creates and reviews employee schedules in a complex scheduling environment for operational staff within the FIR by maximizing human resources, training and other on-going requirements to ensure operational requirements are met, all while respecting established publishing deadlines
• Ensures that all employee schedules are compliant with the applicable collective agreement, Canadian Labor Code, unit policies and directives, as well as other governing directives and regulations which may apply
• Monitors employee schedules and iSIGN daily and identifies schedule deficiencies to management. With the manager approval, makes necessary adjustments to schedules by calling employees for overtime coverage to ensure that all operational needs are met and / or notifying employees of changes made in a timely, cost efficient manner
• Establishes and maintains a current employee overtime list and provides equal distribution of overtime among employees as per specified contract agreements, while ensuring CLC hours are not exceeded
• Performs daily close-day verification (iSIGN report), to validate data accuracy between the sign-in sheet (iSIGN report) and the Employee Scheduling System, while adhering to the applicable collective agreement(s), Canadian Labor Code, as well as other governing directives and regulations which may apply
• Prepares and provides cost effective options that minimize impact to the ATS operations when generating new cycles for employees

Job Requirements

Education:

• Successful completion of secondary school or an approved equivalent

Experience:

• 3 or more years of experience in employee scheduling
• Experience in providing administrative or operations support.
• Experience in the use of office computer software applications and data manipulation and reporting tools such as Word and Excel

Knowledge:

• The work requires considerable knowledge of automated scheduling tools (Employee Scheduling System) and of various software applications (Microsoft Outlook, Word, Excel, and Power Point) as well as the intricacies involved in shift scheduling as it applies to the ATS environment
• Knowledge of collective agreements, CLC guidelines and regulations as well as corporate policies and / or guidelines, administrative policies, practices and procedures
• Knowledge of the Air Traffic Services environment and experience in coordinating and providing administrative support services in an operational environment
• Knowledge of HR automated pay and leave systems and their interaction with the Employee Scheduling System

Abilities :

• Ability to perform scheduling tasks in telework or flexible work environment
• Ability to work autonomously and support a virtual team
• Ability to multitask and work under pressure to meet deadlines.
• Ability to prioritize work tasks
• Ability to provide advice to management and represented employees

Personal Suitability :

• Proven problem-solving skills with the ability to formulate creative ideas and solutions
• Active listener and clear communicator
• Good organization skills
• Attention to detail
• Negotiation skills
• Adaptable to quickly changing requirements
• Demonstrates professionalism and tact within team and with all stakeholders
• Team player 

Working Conditions:

• This position will be responsible for shift scheduling in the Toronto Flight Information Region and will be required to work hours consistent with this time zone.
• Shift Work Required
• NAV CANADA is recruiting top talent across Canada, and we are offering the flexibility for new team members to work remotely.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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