Technology Support Engineer

Posted:
11/4/2025, 10:13:06 PM

Location(s):
Bengaluru, Karnataka, India ⋅ Gurgaon, Haryana, India ⋅ Karnataka, India ⋅ Haryana, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Oracle Solaris
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Role Overview: The Solaris Administrator will be responsible for managing, maintaining, and optimizing Solaris environments in both production and non-production setups. The role involves day-to-day system administration, performance tuning, patching, user and security management, and coordination with application, storage, and network teams to ensure high system availability and stability. Key Responsibilities: Perform installation, configuration, and administration of Solaris on SPARC. Manage user accounts, file systems, NFS, and ZFS configurations. Handle system patching, kernel upgrades, and firmware maintenance. Monitor system performance and resource utilization, identifying and resolving bottlenecks. Administer zones, LDOMs, and virtualization environments. Perform root cause analysis for incidents and contribute to problem management. Coordinate with cross-functional teams (Network, Storage, Application, DBA) for issue resolution. Ensure compliance with IT security and change management policies. Support disaster recovery activities, system migrations, and automation initiatives. Maintain system documentation, standard operating procedures (SOPs), and change records. Technical Skills Required: Strong hands-on experience with Solaris 10/11 administration. Knowledge of ZFS, Zones, LDOMs, and SMF (Service Management Facility). Experience in patch management, jumpstart/AI provisioning, and firmware upgrades. Familiarity with Veritas Volume Manager / Cluster (VCS) preferred. Good understanding of TCP/IP networking, DNS, NTP, and routing basics. Experience with backup tools (NetBackup, TSM, or similar). Scripting skills in Shell, Perl, or Python for automation. Experience working in ITIL-based environments (Change, Incident, Problem Management). Soft Skills: Strong analytical and troubleshooting abilities. Effective communication and coordination with global teams. Proactive approach to issue prevention and process improvement. Ability to work independently under minimal supervision.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing