WHY CHOOSE US? 
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. 

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.   

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.  

WHAT YOU NEED TO KNOW  

You will be responsible for the daily operations of Hospital Services. Hire and supervise staff. Participate in education and training activities. Ensure compliance with federal, state, ARCBS directives and regional policy and procedures and regulations. Ensure compliance with safety policies and procedures in the work area.  Always use applicable protective equipment, to prevent exposure to potentially infectious blood and body fluids. 

WHERE YOUR CAREER IS A FORCE GOOD  

Key Responsibilities:   

• Supervise and direct daily operations of the Hospital Services department 

• Responsible for the supervision of staff and volunteers including, but not limited to, hiring, training, coaching, engaging, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance. Responsible for staff training and certification of competency. Prepare work schedules and ensure appropriate coverage for assigned shift. Supervise all work processes and ensure work is performed accurately and efficiently. 

• Ensure compliance with state and federal regulations, and regional policies and procedures. Perform supervisory review of documents. Ensure Invoice monitoring, reconciliation, and timely payment of all bills. 

• Supervise good inventory management practices.  Ensure routine analysis of routes used to ensure the most cost-effective methods are in place. 

• Ensure quality and quantity of manufacturing and distribution goals are met, including timelines. Ensure accurate electronic and physical inventories location for products are maintained. 

• Participate in documenting, investigating, troubleshooting, and preventing recurrence of department errors, problems, and customer concerns/complaints. Communicate with Laboratory staff when necessary to resolve problems. 

• Participate in process improvements within area of responsibility. Lead suspect product/sample management process. 

• May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed. May perform, review, and approve quality control on products, reagents, equipment, and various test kits. Serve as departmental expert on the applicable computer systems.  Maintain the required records and files. 

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The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. 

Standard Schedule: Monday- Friday 6:00PM-2:30AM, with flexibility needed.

Pay Information: Starting Pay is $77,80+ and will be based on experience.

WHAT YOU NEED TO SUCCEED: 

• Minimum 3 years of related experience or equivalent combination of education and related experience required.   

• 1 year of lead or supervisory experience. 

• Must have effective communication and customer service skills.  Knowledge of blood products, supplies, and the ability to interact with diverse customers (internal and external) is required.  Ability to work on a team. 

• Travel: Not required. 

• The combination of a candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). 

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:  (Any information you and the hiring manager discuss that is preferred for this role) 

• Education: Bachelor's degree is a plus 

• Blood Bank or Pharmaceutical manufacturing experience is a plus.   

BENEFITS FOR YOU: 
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. 

• Medical, Dental Vision plans