The CSG Relationship Manager is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations;

• Serves as clients' contact point and is responsible for managing internal departments to address any customer service issues;

• Introduces solutions to clients in building and strengthening an effective portfolio;

• Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs;

• Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;

• Identifies cross-sell opportunities to deepen and increase share of wallet;

• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate

• Supports the Senior Relationship Managers in structuring deals that balance risk and reward;

• Maximizes client experience by proactive sharing markets updates, trend and intelligence;

• Assists Senior Relationship Manager or Team Leader in in the research and identification of prospective clients;

• Networks with clients to identify avenues for new business opportunities

• Prepares /oversees new transaction submissions & annual reviews for the submission to the in-business credit lending management and independent risk department

• Actively protects Citi’s assets and reputation by being the first line of defense from credit risk management perspective

• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience

• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients

• Demonstrates core credit skills

• Demonstrates an intermediate level of Early Warning Detection skills

• Demonstrates ability to close deals and proficiently manage the credit origination process, gather and maintain credit documentation and monitor accounts

• Demonstrates advanced understanding of accounting principles, financial modeling and statement analysis

• Ability to work effectively in team setting

• Excellent interpersonal, communication and influencing skills

• A self-starter, with positive/can-do approach, embraces changes and is bold;

• High level of energy, enthusiasm and motivation

• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities

• Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.

• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience

• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients

• Able to quickly adapt priorities based on the latest data insights

• Must have a sharp business development focus and demonstrative innovative approaches

Education:

• Bachelor’s/University degree or equivalent experience

주요 업무는 아래 공고를 참고하시기 바랍니다.

직무목표

• 커머셜기업금융 다국적기업고객과의 Relationship 구축과 고객사의 금융 Needs 충족을 통한 신규 고객 개발과 거래 심화,  영업목표 달성 및 고객 만족 증대

주요 업무 및 책임

• 고객과의 긴밀한 커뮤니케이션을 통해 요구사항을 이해하고, 고객과의 관계를 발전시키며 높은 수준의 고객 만족도를 달성

• 기존 및 잠재 고객에 대한 영업전략 수립, 추진

• 해외 Parent Account Management team 및 각 상품부서와의 업무 제휴 활성화를 통한 씨티그룹 상품의 교차판매 창출

• 다국적기업고객과의 거래관계 관리 및 강화를 통한 고객별 수익성 증대 및 P&L 관리

• 여신 심사보고서 및 고객확인제도, 기업금융 전반에 대한 대내외 제반 법규, 규정 준수의 주기적 관리 책임

• 은행 내 상품, 리스크, 오퍼레이션 등 유관부서와의 유기적 업무 협조를 통한 업무 효율화 강화

• 관련 규정에 대한 높은 이해 및 규제사항 준수

자격요건

• 기업금융심사역(부심사역) 또는 기업금융상품 관련 업무 경력

• 금융, 회계, 경제, 산업 지식 및 기업재무분석에 대한 이해

• 원활한 커뮤니케이션 스킬 및 기업금융 영업 스킬

• 글로벌 금융서비스에 대한 이해

• 고객 및 성과지향성

근무조건

• 고용형태: 전문직

• 급여 및 복지조건 : 회사 내규에 따름

• 근무지역 : 서울 종로구 새문안로50

전형절차

• 서류전형 > 면접전형 > 사전점검/채용검진 > 최종합격

• 전형일정 및 각 전형 별 합격발표는 이메일을 통하여 면접 대상자에게 개별 안내 드립니다.

접수방법 및 기간

• 지원방법 : 당행 채용 site 접속하여 온라인 지원

• 제출서류 : 영문이력서 1부

• 접수기간 : 채용시까지

• Rolling Base 인터뷰 진행 (지원서가 접수된 순서대로 검토하며, 채용후보자가 조기에 선발되는 경우 접수기간 중이라도 채용 공고 종료 가능함)

유의사항

• 구직자 본인의 용모, 키, 체중, 출신지역, 혼인 여부, 재산과 구직자 본인의 직계 존비속 및 형제자매의 학력, 직업, 재산의 정보는 기재하지 마시기 바랍니다. (채용절차의 공정화에 관한 법률 제4조의 3)

• 온라인을 통해 접수한 이력서는 반환하지 않습니다. (채용절차의 공정화에 관한 법률 제11조)

• 부정한 행위(예: 채용 청탁 등)를 통해 합격한 사실이 확인된 경우, 합격이 취소될 수 있으며 향후 채용에 제한이 있습니다.

• 장애인/보훈대상자의 경우 서류전형에서 우대

• - 장애인은 ‘장애인복지법 시행령’ 제2조에 따른 장애인 기준에 해당하는 자 또는 ‘국가유공자등 예우 및 지원에 관한 법률 시행령’ 제14조 제3항에 따른 상이등급 기준에 해당하는 자를 말합니다.

• - 보훈대상자는 ‘국가유공자 등 예우 및 지원에 관한 법률’ 등에 의한 취업지원 대상자를 말합니다.

• - 지원 시, 해당 사실을 증빙할 수 있는 서류를 추가 제출 바랍니다. (개인정보 마스킹 필수)

• - 문의: 한국씨티은행 인사지원부 ([email protected])

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Job Family Group:

Commercial and Business Sales

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Job Family:

Relationship Management

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Time Type:

Full time

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