At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

Accounts Receivable Supervisor

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals, no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

As Accounts Receivable Supervisor, you will:

• Lead and inspire the Accounts receivable team, ensuring high performance and engagement.
• Own and deliver on core KPIs related to productivity, quality, SLA adherence, and customer satisfaction.
• Collaborate with cross-functional stakeholders to align operations with strategic goals.
• Identify and implement process improvements, simplifications, and automation opportunities.
• Foster a culture of employee development, coaching, and career growth.
• Collaborate with collections teams to manage delinquent accounts.
• Ensure compliance with internal policies and external regulations, Audit & SOX controls

Key Responsibilities:

• Manage day-to-day operations across accounts receivable functions.
• Monitor and report on team performance, driving accountability and results.
• Lead operational reviews and contribute to strategic planning.
• Partner with technology and process teams to implement automation and digital tools.
• Drive change management and support transformation initiatives.
• Promote a collaborative, inclusive, and high-performing team culture.
• What We’re Looking For
• Minimum 3 years of experience in people management, preferably in Finance, Accounting or shared services environments.
• Accounts Receivable Expertise: In-depth knowledge of AR processes, including managing escalations, performing reconciliations, and handling overdue accounts.
• Proven track record in process optimization and delivering measurable efficiencies.
• Fluent English – both written and spoken.
• Strong interpersonal and communication skills - able to influence and build trust across teams.
• Experience in stakeholder management and cross-functional collaboration.
• Knowledge of Workday Financials is a strong asset.
• Analytical mindset with a focus on data-driven decision-making.

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week. 

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.