At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Position Purpose: Receive and process soft goods and hardgoods for the Employee Store Salesfloor. Operate Aptos POS registers during store hours; reconciling cash drawers at closing with leadership as needed. Assist employee customers as necessary in store, providing excellent customer service. Locate merchandise for a variety of internal dept. requests such as Public Affairs, Use Room and Facilities and others. Provide coverage in the Employee Use room, waiting on customers, coordinating equipment pickups/returns, complete appropriate records in the Use Room Reservation System and maintain equipment as necessary.

Responsibilities:

Provide coverage in the Employee Store

• Inspect, sort and price merchandise according to Employee Store policies.

• Ensure proper defacement of merchandise, defacing with tools provided.

• Operate Aptos POS registers and provide assistance to reconcile as needed.

• Recover/Replenish sales floor of the Employee Store.

• Identify eligible shoppers according to Employee Store Policy, enforcing standard store policy as needed.

• Work with other L.L.Bean departments on internal dept. requests.

• Organize the Employee Store work area.

• Reps maybe asked to assist in Freeport Campus Stores as needed.

Provide coverage in the Employee Use Room

• Answer customer questions regarding the use and condition of merchandise.

• Issue equipment to employees on pick-up date, noting any changes from initial request on file.

• Check-in returned equipment, verifying condition, parts count, defective parts, cleanliness etc.

• Maintain accurate equipment inventory records using the Use Room Reservation System.

• Perform ongoing repair and maintenance of equipment, including checking all equipment during the off-season. Perform basic repairs using wood finishes, fiberglass, and fabricating simple parts as required.

• Provide product use information, safety information and assistance in equipment selection as needed

Both Roles:

• Know and follow all safety rules and procedures. Report any unsafe acts or conditions to the proper person.

• Values and works collaboratively and respectfully across a variety of differences among team members and customers.

• Perform additional related duties as assigned.

Education Level: High School or GED
Experience:   Retail experience preferred

Skills and Qualifications:

• Excellent Customer Service skills.

• Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds

• Product knowledge.

• Cashier skills a plus.

• Ability to work a flexible schedule.

Physical Demands:

• 6-8 hour shifts; schedule may vary based on business needs

• Standing and walking required throughout shift (approx. 50% each)

• Work performed on concrete flooring (anti-fatigue mats provided)

• Frequent lifting up to 20 lbs; occasional lifting up to 40 lbs (team lift for heavier items)

• Regular bending, reaching, and ladder/stool use; continuous hand and arm activity

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you!   At L.L.Bean, we believe the outdoors brings out the best in all of us.  We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.