Senior Executive IT Service Technician

Posted:
10/28/2024, 3:02:37 AM

Location(s):
Foster City, California, United States ⋅ California, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Workplace Type:
On-site

Zoox was founded to make personal transportation safer, cleaner, and more enjoyable–for everyone. To achieve that goal, the team created a whole new form of transportation. 

We’re looking for a Senior Executive IT Service Technician to join our team to provide exceptional white-glove support to our executive office. In this role, you will enable our executives by solving technical challenges, and through a commitment to excellence, build strong partnerships with teams across Zoox. You will also drive operational excellence by partnering with our IT Services & Support leadership to up-level the support experience for everyone at Zoox.

This role is for you if you have a passion for providing exceptional customer service, extreme attention to detail, and can effectively communicate highly technical ideas. Most importantly, you must have a genuine passion for the Zoox mission.

This is an on-site role requiring five days per week in our Foster City offices. Some travel outside of the Bay Area may be required to support executive events or meetings.
Compensation
There are three major components to compensation for this position: pay, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The pay range for this position is $140,000 to $168,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The pay range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.