We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Hybrid

Job Description

The opportunity

As a Wintel Infrastructure Reliability Engineer, you will be part of the infrastructure operations engineering team. You will be working with some of the latest infrastructure technologies and methodologies to design, implement, migrate, and maintain the Azure cloud server infrastructure, as well as being involved in our key project work.  

How will you create impact?

You will report into the Windows Infrastructure Operations Lead and support the maintenance and operation of our infrastructure including, but not limited to VMs, PaaS and AKS infrastructure

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• 10+ years of overall infrastructure experience and current expertise with windows server management in an Azure cloud infrastructure production environment
• Azure infrastructure management experience with a focus on both VM and PaaS environments
• Expertise in infra services, security concepts and best practices, virtualization, storage, and database technologies
• Windows server administration and related services (Active Directory, DNS, RDS, DHCP, etc.)
• Server builds, server configuration, server deployments plus patching and hardening
• Perform server security hardening plus managing and supporting on-going patch management processes
• Knowledge of software deployment technologies, configuration management and patch management procedures
• Experience with compliance and audit activities for enforcement of policies, standards, and procedures
• Familiarity with scripting and programming (batch, PowerShell, shell script and VB)
• Experience with IT transformation, data center consolidations and migrations
• Understanding of and experience with ITIL processes
• Strong adherence to change management Process
• A solid understanding of risk, security, and compliance requirements and best practices
• Good understanding of networking infrastructure and network troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, DHCP, Load balancing, Replication, SSH)
• Able to support enterprise infrastructure and assist in the day-to-day operation of the team
• Strong and reliable team player with the ability to manage change and work independently
• Solid understanding of project scheduling and task driven project work

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].