Benefits & Payroll Manager

Posted:
2/11/2025, 4:00:00 PM

Location(s):
London, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Castleton Commodities UK is seeking a highly skilled and experienced EMEA Benefits & Payroll Manager in our London office, reporting to the Executive Director – Global Head of Payroll and Benefits (located in Stamford, CT (USA)). The ideal candidate will oversee and successfully deliver the end-to-end payroll process for all EMEA employees ensuring accuracy and timeliness in payments. They will also manage all EMEA employee benefit programs ensuring the Company’s benefits are market competitive.

The successful individual will be proactive and able to work autonomously, with a strong adherence to tight deadlines and priorities. They will have strong communication skills and have an excellent ability to liaise with employees at all levels including senior stakeholders. They will possess a proven track record of delivering work to the highest standard and will work in close collaboration with other functions / teams within the Organisation including Accounting, Tax and HR.

Responsibilities:

Benefit Management

  • Manage the end-to-end benefits open enrollment process including devising communications to employees, running information workshops, managing the annual benefit renewal process within the tight deadlines.

  • Lead and own the annual benefits strategic review of UK / EMEA Benefits, assessing market data and peer comparators, identifying areas for improvement and providing recommendations to senior management relating to benefit changes.

  • Full management of Workday and other Benefit systems, including benefit election processes.

  • Directly resolve all employee benefit queries, providing expert advice and solutions.

  • Update the Benefits New Hire Orientation Deck to reflect current offerings and policies.

  • Act as a trusted adviser in the payroll / benefits space to employees and senior stakeholders.

  • Manage the UK Benefit Budget, ensuring cost-effective solutions and alignment with company financial goals.

  • Develop and maintain strong relationships with various benefit vendors, ensuring high customer service focus and delivery is provided to the Company.

Payroll

  • Oversee and deliver the end-to-end payroll process for all employees, ensuring accuracy and timeliness in payments.

  • Serve as the primary point of contact for the external payroll provider, ensuring services are delivered in line with agreed SLAs.

  • Partner with internal teams to gather, review, and validate payroll inputs, including timesheets, adjustments, variable payments and new starter and leaver information.

  • Ensure all payroll related records are kept up-to date. Assist with checking, quality control and maintenance of records to ensure accuracy and data integrity.

  • Ensure that all payroll and/or year- end reporting obligations associated with the benefits is undertaken in line with legislation.

  • Act as the first point of contact for employee payroll queries, providing clear and professional responses and resolutions, as required.

  • Deliver communication to employees on payroll-related matters as required, including payslip breakdowns and any process changes.

  • Regularly review payroll processes and identify opportunities for optimisation and efficiency.

  • Perform payroll audits, submit reports and payment transfers for approval.

  • Partner with Accounting team to ensure payroll journal entries posted to general ledger are reconciled and accurate; assist team members on the reconciliation of the general ledger for all payroll-related entries.

  • Support year-end payroll processes, including tax statements and compliance reports.

    Qualifications:

    • A professional payroll qualification is preferred ie CIPP (Chartered Institute of Payroll Professionals)

    • Bachelor’s degree in Human Resources, Accounting, Finance, or related field.

    • Minimum of 5 years of related benefits management & payroll experience, preferably in a multinational corporation. Prior experience in energy commodities or Financial Services preferred but not required.

    • Strong knowledge of UK benefits regulations and market practices.

    • Proficiency in Workday or similar HRIS systems.

    • Up to date payroll legislation knowledge

    • Strong ability to liaise with relevant authorities for payroll audits / checks

    • Strong experience managing relationships with third party payroll / benefit providers

    • Experience of setting up employee benefit plans

    • Proficiency in Excel particularly manual calculations, pivot tables, Vlookups

    • Excellent communication and presentation skills.

    • Ability to manage multiple projects and deadlines effectively.

    • Strong analytical and problem-solving skills

    • A commitment to accuracy problem-solving and organizational excellence

    Employee Programs & Benefits:

    CCI offers competitive benefits and programs to support our employees, their families and local communities. These include:

    • Competitive comprehensive medical, dental, retirement and life insurance benefits

    • Employee assistance & wellness programs

    • Parental and family leave policies

    • CCI in the Community: Each office has a Charity Committee and as a part of this program employees are allocated 2 days annually to volunteer at the selected charities.

    • Charitable contribution match program

    • Tuition assistance & reimbursement

    • Quarterly Innovation & Collaboration Awards

    • Employee discount program, including access to fitness facilities

    • Competitive paid time off

    • Continued learning opportunities

    Visit  https://www.cci.com/careers/life-at-cci/# to learn more!

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