The Institutional Credit Management (ICM) team is a critical component of Citi’s First Line of Defense for wholesale lending and counterparty credit risk.  It partners with businesses Citi-wide to ensure we have best-in-class risk and control capabilities.  ICM also plays an important role in Citi’s Transformation efforts by helping to drive a Citi-wide focus on wholesale credit risk management. Through ongoing investment in processes, controls, systems, and governance, ICM continues to further embed consistency and best practices across Citi, driving closer alignment between our business and regulatory goals.  The Lending Transformation Program (LTP) is a key initiative within ICM.  The goal is to transform the end-to-end wholesale lending process which will consolidate all remediation efforts for loan product processing and establish a consistent target operating model with a focus on improved processes, controls, and enhanced technology to achieve best-in-class processing capabilities to support our client franchise.

ICM Lending Transformation is looking for a hands-on, dynamic business intelligence lead with knowledge of wholesale lending.  This individual should have prior experience with all aspects of business intelligence projects including requirements gathering, dashboard design, creating feed specifications, reviewing technology architectures, and preparing materials for executive leadership.  They should be ready to join a fast paced, world leader in the financial services industry. 

Key Responsibilities:

• Support the development of business intelligence and reporting requirements across all stakeholders across the Lending Transformation Program
• Create ad-hoc dashboards and analytics to support day-to-day needs of senior leadership, with a focus on delivering accurate and rapid insights
• Support the design and development of a common business intelligence architecture to support program leadership, loan operations, and technology partners
• Collaborate with external contractor team as needed depending upon capacity requirements
• Creation of documentation for all business intelligence solutions and data pipelines to ensure robustness and auditability
• Contribute to all reporting and business intelligence projects that have impact to the Lending Transformation Programs
• Proactively identify and resolve data quality issues and opportunities for enhancing the organization’s BI capabilities
• Contribute to timely and complete delivery of all reporting, analytics, and BI commitments to internal stakeholders and external regulators

Qualifications and Competencies:

• Bachelor of Science (BS) degree in a quantitative discipline with 10+ years strong relevant experience in business intelligence and technology projects
• Excellent oral and written communications skills; Must be articulate and persuasive.
• 7+ years of experience in financial services (wholesale credit, loan operations, risk management, etc.) and related analytics experience preferably with exposure to different lending products and regions
• Experience with industry standard data visualization tools; Tableau experience is a must
• Experience with big data infrastructure (Hadoop, Kafka, Hive, Impala) and data warehousing strategies
• Exposure to various data repository structures, data extraction methods and various analytical/statistical tools (SQL, Python, etc.) is desirable
• Demonstrate a commitment to quality and attention to detail to drive change and effectively manage projects and stakeholders
• Committed team player
• Proactive, 'no surprises', approach in communicating issues/requests
• Capable of prioritizing and multi-tasking in a dynamic environment
• Strong business analysis, problem solving and analytical skills
• Keen sense of urgency and eagerness for ownership
• Works well under pressure and in tight deadlines

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Management

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Time Type:

Full time

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Primary Location:

New Castle Delaware United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Aug 28, 2024

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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