Everlaw is looking for a Senior Instructional Designer to join our rapidly-growing Product team! In this role, you will be responsible for developing and delivering educational content for Everlaw’s robust product Certification Program, serving both internal and external users.  The learning experience you create ensures our users have the product knowledge they need to excel as Everlaw experts in their roles. 

You will report to our Instructional Design Manager and collaborate with the Product Instructional Design and broader Product teams to become an expert in Everlaw and translate technical concepts into engaging learning materials and experiences. You will work closely with subject matter experts and stakeholders to build programming based on learner needs that evolve as Everlaw’s product and company continue to grow.

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team. 

This is a full-time position based in our Oakland, California office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

• Become product certified! You will immerse yourself into the Everlaw platform and user workflows through our comprehensive certification. 
• Learn the ins and outs of Everlaw’s Certification Program goals and share responsibility for continuously improving our processes.
• Manage and maintain our learning management system, ensuring a seamless learning experience is delivered to our learners.
• Curate and manage our learning content to reflect our product offerings and program goals, updating existing assets and developing new materials including assessments, guides, and tutorials. 
• Identify and collect program metrics to analyze the effectiveness of learning content and inform decisions about our team’s roadmap and strategies.
• Optimize the use of learning technologies to help us scale.

About you

• You have at least 5 years of experience designing and implementing creative ways to help other people virtually learn about software technologies, prioritizing a delightful and impactful learner experience, ideally in B2B Software-as-a-Service.  
• You have at least 3 years of relevant experience using learning software such as: Articulate, Captivate, Adobe Creative Suite, Camtasia, WalkMe, iorad, etc. 
• You have at least 2 years of relevant experience managing a Learning Management System (LMS). 
• Your portfolio highlights your ability to balance structure and simplicity when designing for highly technical subject matter. 
• You are intentional about measuring the impact and efficacy of both the learning content you create and the program overall. 
• You have a strategic mind and enjoy thinking about structures, curricula, rubrics, and processes that are scalable for an evolving product and audience. 
• You are quality-, process-, and detail-oriented: You’re highly organized and understand the importance of prioritization. 
• You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role.

Pluses

• You have managed a learning/training or certification program for a B2B SaaS company. 
• You have measured the quality and success of learning with the use of data tools such as learning record stores (LRS), Google Analytics, Looker, etc. You have experience with data analysis platforms such as Google Analytics.
• You have partnered cross-functionally with Product, Customer Experience, GTM, Marketing, and/or Enablement teams to deliver and scale learning programs.
• You have facilitated virtual/in-person instructor-led training.
• You have experience working in the legal field or have a legal degree.

Benefits

• The expected salary range for this role is between $110,000 - $140,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and sick leave
• 17 paid vacation days, 11 federal holidays and 4 “Everlawlidays” that are designated days off for the whole company
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance

Perks

• Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
• Flexible work-from-home days on Tuesdays and Fridays
• Monthly home internet reimbursement
• Select your preference of hardware (Mac or PC) and customize your desk setup
• Enjoy a wide variety of snacks and beverages in the office
• Bond over company-wide out-of-the-box events and fun activities with your team
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities 
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• #LI-KP1
• #LI-Hybrid