Clinical Call Representative (Full Time)

Posted:
8/19/2024, 5:00:00 PM

Location(s):
Santo André, São Paulo, Brazil ⋅ São Paulo, Brazil ⋅ Florida, United States ⋅ Daytona Beach, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
People & HR

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.

Responsible for handling all public inquiries pertaining to study participation.  Schedules screening appointments for qualified participants.

Duties and Responsibilities:

  • Receiving and placing calls from and to potential study participants.
  • Enter medical history and demographic information from potential study participants into computerized database.
  • Confirm screening appointments
  • Make recommendations for process improvement.
  • May assist in training new employees.
  • May ensure the website and phone system information is accurate and current.
  • Cross-trained in other departments, as needed.
  • May assist in maintaining current recruiting manual.
  • May attend out-reach programs to recruit participants.
  • Participate and assist in developing continuing education plan directed at improving skills and facilitating personal and unit growth.
  • Performs other related duties as assigned
  • Complete extra special projects that require extra attention to detail

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com.

Fortrea is proud to be an Equal Opportunity Employer:


As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement