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The mySugr GmbH was acquired by Roche in 2017 and our Vienna office is one of Roche's global sites. You will be located here, in the heart of Vienna, no matter if you work on a mySugr®, Accu-Chek®, navify® or any other Roche product or solution. You can read more about the history of mySugr & Roche here.

Here's what we're looking for:

As the Business Analytics Lead, you will identify the data needed to answer RDC’s most strategic questions, providing insights and make recommendations that shape RDC’s strategy and portfolio.  You will serve as the single source of truth for RDC customer portfolio metrics and act as the orchestrator of RDC-wide business analytics.  You will create effective strategies to collect data, analyze information, conduct research and implement analytics.  You will bring a keen strategic focus and ability to translate data into actionable insights, championing data-driven decision making and RDC’s journey to become the leading iPDM company. 

We are looking for a proven business leader. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. Moreover, you bring:

The Business Analytics Lead will report to the Head of Business Analytics & Competitive Intelligence and be a member of the wider Strategy & Growth team.  The Position is based in Vienna, Austria.  This is a global role and up to 30% travel (largely international) is required.

Your upcoming mission:

Within this role, your responsibilities will fall into these main areas:

Business Analytics & KPI Strategy & Orchestration

• You explore, develop, implement and evaluation innovative business analytic solutions to meet customer needs (internal and external)

• You act as a bridge between traditionally siloed data sets (e.g. Finance, Portfolio, CX, Sales) in order to inform RDC business decisions and promote alignment with RDC Strategy

• You lead key strategic initiatives related to RDC-wide data analytics (e.g. executive dashboard creation; transversal governance data requirement / definition) – developing and coordinating project plans with stakeholders to deliver to expectations

• You collaborate with other business intelligence functions (incl. Finance, Commercial) to harmonize and simply the KPI identification, gathering, collection and visualization processes

• You work with technical colleagues in R&D and IT, identifying business requirements related to data analytics and supporting development of solutions that meet customer requirements (internal and external)

Customer Solution Business Analytics & KPIs

• You serve as the single source of truth for RDC customer portfolio metrics

• You collaborate with product, service and solution development and pipeline key stakeholders to define key performance metrics for all RDC solutions – tracking product development, commercialization and use

• You serve as the accountable business owner of key reporting solutions (e.g. Looker), serving as a ‘super user’ able to interrogate data and translate it into actionable insight 

• You provide expertise with respect to portfolio analytics and key strategic recommendations that facilitate trade-off discussions

• You collaborate with portfolio managers in articulating and visualizing one comprehensive view of the existing pipeline projects and portfolio solutions across RDC

Customer Solution Development Support

• You serve as an extended member of RDC’s solution development team at distinct points in product development – providing Business Analytic expertise

• You work in concert with RDC’s R&D iPDM Experience Delivery team to promote translate of Business Analytics requirements into consistent architecture and design standards for solution development teams

• You champion translations of Roche’s integrated Personalised Diabetes Management ambition and Data strategy into recommendations for the solution development teams to execute

• As required, you act as a ‘visitor’ to RDC solution development Agile Release Trains (ARTs), participating in standard SAFe ceremonies and providing ‘hands on’ support

Leadership & Growth Mindset

• You serve as a coach and mentor, building competencies in business analytics via training, education of methods, tools and frameworks

• You promote insights-backed development and data-driven decision making, developing content and delivering presentations (internal and external)

• You create an environment of strong team spirit, timely & effective communications, sense of urgency, high motivation and inspire the team to achieve goals in the immediate and longer term

• You serve as a catalyst, bridge builder and change agent – promoting strategic focus, audience-driven communication and structured problem thinking

• You bring a growth mindset and a willingness to do the hard work required to embed sustainable change and results for Roche and the patients / clinicians we serve

Essential skills for your mission:

• You have a BS Data, Computer Science, Mathematics, Engineering or Business Administration.  Advanced degree preferred.

• You are an expert in data science, analytics, statistical methods

• You are familiar with standard business intelligence and analytics platforms (i.e. Tableau, Oracle).  Preference given to those with hands on experience with Looker

• You have a minimum of 5+ years’ experience in the healthcare industry, preferably in Diagnostics / Med Tech

• You have strong quantitative skills – particularly in relation to the analysis / visualization / reporting of data 

• You have experience in Lean Analytics, in combination with competencies in digital business and health care analytics

• You are competent in the design of dashboards, information design, visualization of data for education and decision making

• You ideally should bring ethics and compliance knowledge as well as data privacy, data security regulations

• You are business fluent in English.  Preference given to candidates with German language skills preferred, and other languages (especially Spanish) are an advantage

• You are either an EU citizen or hold a valid Austrian work permit

Other skills requirements

• You bring strong strategic focus and you strive to make a measurable impact

• You bring excellent written and verbal communication skills – with the ability to translate analysis, concepts and recommendations into tangible action plans appropriate to a broad range of audiences, from the board to front line

• You demonstrate the ability to build networks and you inspire agile working

• You are able to break down a problem into its key components, identify milestones / dependencies and drive a team to achieve outcomes in line with the timeline / budget / scope agreed 

• You bring the ability to interact at senior level and manage key stakeholders at all levels in the organization

Key leadership skills required

• You are proactive and results-oriented, with a passion for solving wicked problems with incomplete data and little direction 

• You are resilient, comfortable working amongst ambiguity and committed to delivering quality under pressure and tight timelines

• You will be expected to demonstrate the We@RocheDiabetesCare dimensions and help evolve the functions culture beliefs and bring We@RocheDiabetesCare to life, as part of the iPDM Strategy Implementation

• You are a team player, comfortable working in a global, matrixed environment and able to forge strong networks

• You are courageous, creative and innovative – ready to make a difference in the lives of people with diabetes globally

What to expect:

• Ambitious and passionate people building meaningful products for a global audience

• An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams 

• Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)

• Flexible working hours and home office policy, 5 weeks vacation

• An amazing office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!

In Austria, we have a legal obligation to disclose the minimum salary according to our collective agreement, which is gross EUR 3.954  - per month for this position. But! Rest assured, we offer amazing competitive compensation packages which take into consideration current market trends, therefore you can expect a higher offer that reflects your experience level

Who we are and what we care about?

We are committed to providing a healthy, equal and inclusive working environment for our employees to bring true relief to the patient! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow - both professionally and personally. 

As a healthcare pioneer committed to transforming the lives of billions of people around the globe, we push boundaries to redefine what is possible. We know that early, accurate diagnosis is essential to maintain health, prevent disease and help advance new, targeted treatments and potential cures for the world’s most serious health problems. We have a passion for innovation and a profound commitment to make a lasting impact on society by continuing to improve the standard of care for humankind. Our culture inspires us to create healthcare that is sustainable, efficient and financially viable. Healthcare that is built on people’s needs, strong data and clinical insights. Healthcare that saves lives.

Interested? Great. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English …. and anything else that you think might impress us.

Roche is an Equal Opportunity Employer.