Fleet Manager

Posted:
9/16/2024, 4:25:04 AM

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Workplace Type:
Remote

About Wing: 

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on three continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. To do this, we must build a workforce that's representative of the global communities that we serve. If you're ready to do the greatest work of your life, come join us.

About the Role:

Wing is looking for a Fleet Manager to join our Operations team based remotely in the US.  In this role, you’ll support development and rollout of a fleet management operation, unlocking Wing's operational scale for years to come. This role will require meticulous planning and strategic oversight to work with internal stakeholders to ensure the fleet management team can always supply the business operations with enough planes to scale a new operational launch while balancing the needs for existing operations' plane availability. 

What You’ll Do: 

  • Lead and support development of tooling and process to drive scaled operations centered around high volume fleet availability and reliability 
  • Perform quantitative and qualitative analyses with internal partners and stakeholders that translates data into actionable insights for fleet health metrics 
  • Deliver recurring reports on fleet performance against availability targets, report on progress against issue resolution paths, and escalate findings to cross-functional Engineering, Operations and Quality teams as needed
  • Travel to operational regions to perform fleet inspections, verify technical and operational interdependencies are met to ensure fleet online rate 
  • Foster highly collaborative cross-functional relationships with operations, reliability engineering, Quality and  external suppliers, to ensure consistent and effective issue response strategies
  • Work with fleet tooling and data science teams to evolve data signal availability and define metrics calculations
  • Ensure a responsive Supply Chain by proactively providing inputs for fleet issues
  • Support fleet operations by interacting with FAA under supervision of the Director of Maintenance 

What You’ll Need: 

  • 8+ years experience in fleet management, aviation operations management, or experience with the FAA 
  • Active FAA Airframe and Powerplant (A&P) Mechanic Certificate
  • Strong understanding of aircraft systems, maintenance procedures, and regulatory requirements
  • Proficiency in computerized maintenance management systems (CMMS) and Google Workspace/Microsoft Office Suite
  • Demonstrated ability managing programs leveraging scaled analytics with an understanding of statistical principles
  • Demonstrated ability to execute and facilitate technical root cause analysis initiatives alongside engineering partners
  • Technical understanding of complex autonomous, robotic, drone or aviation based systems as well as systems diagnostics best practices and root cause analysis best practices
  • Demonstrated ability to build and maintain relationships with a diverse team of stakeholders, including product managers, engineers, technicians, manufacturing, and program managers