Role Summary
Client-facing analyst supporting Microsoft’s EMEA benefits and operations function as part of an Accenture managed service. The role combines operational delivery with stakeholder coordination across regional and global teams, ensuring high-quality execution of day-to-day processes and continuous alignment with client priorities.

Key Responsibilities

• Deliver end-to-end operations support across benefits and related administrative processes, ensuring accuracy, timeliness, and compliance with agreed service levels
• Support a range of operational activities, including:
  • Case management and issue resolution across multiple countries/markets
  • Maintenance of operational documentation, trackers, and service artefacts
  • Financial coordination (e.g. invoicing support, tracking, P2P follow-ups)
• Act as a key interface between Accenture delivery teams and client stakeholders, ensuring clear communication and seamless execution of services
• Coordinate across a distributed global delivery model, working with onshore and offshore teams to ensure consistent service delivery

Key Strengths / Profile

• Hebrew C1 level
• Strong client-facing communication skills, with the ability to manage stakeholders across functions and geographies
• Proven ability to coordinate across multiple teams and suppliers, ensuring smooth execution of operational processes
• Detail-oriented with strong operational discipline and follow-through
• Comfortable working in a complex, multi-country environment with competing priorities
• Ability to balance process execution with stakeholder engagement, acting as a trusted point of contact for day-to-day operations
• Experience working within a managed service / outsourced delivery model
• Autonomous and proactive work ethic

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.