Market Development Manager

Posted:
10/22/2024, 5:00:00 PM

Location(s):
City of London, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As PayPal continues its mission to revolutionize commerce, we're seeking a dynamic Business Development Manager to join our UK Sales Team. In this pivotal role, you'll drive revenue growth in a fast-paced environment by cultivating lasting client relationships, with a focus on advising and guiding small and medium-sized businesses (SMBs) towards success through our Zettle and PayPal inovative solutions.

Job Description:

Meet The Team

Our field-based team of Zettle by PayPal Business Development Managers partners with SMB merchants, offering a consultative sales approach within the omni-channel space. Leveraging existing connections and knowledge of both payments and SaaS, they win and onboard Instore-First Net New Merchants to the PayPal platform.

Your Way to Impact

This role offers a unique opportunity to become part of a highly ambitious and growing team driving the adoption of world-class SMB solutions, specifically in the greater London area. As a champion for SMBs and our organization, you'll demonstrate deep knowledge and passion for your local geography, understanding the challenges of small businesses and providing solutions to help them succeed.

Your Day-to-Day

  • Stimulate demand for PayPal products and services across the London territory by increasing awareness and credibility within small business communities.
  • Manage a hybrid field-based role, targeting, qualifying, and closing SMB single & multi-site operators.
  • Build an extensive network through identification and activation of local partnerships, as well as maintaining relationships with existing customers to drive further sales.
  • Take end-to-end responsibility for key account acquisition, including identifying strategic new business opportunities within a specific segment/geographical focus.
  • Achieve monthly Revenue Targets and OKR’s aligned with overall company objectives.
  • Actively sell a defined portfolio of Zettle/PayPal products to new SMB & Mid-Market customers.
  • Develop a pipeline of prospective new customers, including self-sourced leads, referrals from new and existing partners, and 'connectors' within a defined London-based territory.
  • Forecast monthly sales in line with revenue targets, productivity metrics, and achieving monthly and quarterly revenue targets.
  • Manage and support merchants through the full sales cycle, from early engagement and discovery to negotiation, contracting, implementation, and go-live.
  • Demonstrate a strong ability to close deals while maintaining a high level of customer satisfaction.
  • Utilize Salesforce for pipeline management and reporting.
  • Cultivate strong working relationships with internal PayPal teams (Finance, Pricing, Compliance, Legal, Marketing, Product, Risk, and Integration) to facilitate efficient interaction between PayPal, the merchant, and its end-users.
  • Develop broad professional knowledge of the payments industry sector and illustrate benefits to the merchant through a consultative selling approach.

What You Need to Bring

  • A self-driven and dedicated mindset to drive revenue growth in a fast-paced sales environment while fostering long-term client relationships.
  • A proven track record of overperformance in a sales role, preferably within payments or SaaS.
  • Customer-centricity is at your core; you prioritize your customers and cultivate a strong network.
  • Results-oriented with a focus on hitting sales targets, self-prospecting, pipeline management, and forecasting.
  • Ability to maintain momentum and focus throughout short, medium, and long sales cycles.
  • Proficiency in MS Office and Salesforce.
  • Experience working in a target-driven environment.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.