GN- Public Service - Platforms - Manager

Posted:
4/2/2025, 11:58:14 PM

Location(s):
Telangana, India ⋅ Hyderabad, Telangana, India ⋅ Nanakramguda, Hyderabad, Telangana, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy

Job Title - GN- Public Service - Platforms - Manager

Management Level: 7-Manager

Location: Hyderabad, HDC2A

Must-have skills: PC Platforms

Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills.

Job Summary:

This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.

Roles & Responsibilities:

Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance.

The Practice – A Brief Sketch

As a part of the Public Service industry practice, you will help Governments and Public Service agencies across the globe adapt to new climates, new expectations, and new ways of working. You will help our clients to identify and address their greatest challenges to achieve maximum shareholder value.

Our practitioners bring in right blend of strategic and operational experience and deep understanding of Public Service industry and we provide end-to-end business services as well as individual consulting, outsourcing and technology projects around the globe in all strategic and functional areas. We focus on the following sub-industries:

  • Social Services + (Employment, Pensions, Education, Child Welfare, Government as a platform, Digital Citizen Services)

·Education

  • Global Critical Infrastructure Services (Urban & city planning, Smart Cities, High Performing City Operating Model)
  • Admin (Citizen experience, Federal Funds Strategy, Workforce Strategy, Intelligent Back Office, Revenue industry strategy, Post & Parcel)

An ideal candidate will be responsible for driving our client’s strategy and business planning efforts. As a part of the team, you will help with the following:

Project Delivery: Deliver projects for global Public Service clients by working together with medium to large size teams. Responsibilities may include strategy, implementation, process design and change management for specific modules.

Business Development: Support efforts of global sales team to identify and win potential opportunities within the practice.

Industry Experience: Provide industry expertise in Public Service industry segments.

Domain Development: Development of assets and methodologies, development of point-of-view, research or white papers, internal tools, or materials for use by larger community.

 

Bring your best skills forward to excel in the role:

  • Leverage your extensive knowledge of Public Service, Social Welfare, Child Welfare, Family Welfare, and Case Management to provide strategic consulting services to clients worldwide.
  • Collaborate with clients to identify opportunities for technology-driven transformations that enhance program effectiveness and citizen engagement.
  • Utilize your technical proficiency in CRM platforms, particularly Salesforce (in areas of case management and citizen engagement), to design and implement CRM solutions tailored to the unique requirements of Social Welfare, Child Welfare, Family Welfare and public assistance programs.
  • Lead CRM implementation projects, ensuring alignment with industry best practices and regulatory compliance.
  • Develop and implement architecture strategies for government and sovereign cloud environments on a global scale, addressing security, scalability, and compliance.
  • Provide expert guidance on cloud adoption, migration, and ongoing management for public sector clients.
  • Identify and evaluate opportunities for technology integration between CRM platforms, grant management systems, and other relevant technologies to optimize cross-border program management and data sharing.
  • Stay updated on emerging platforms and technologies in the Social Welfare sector, including Grants Management, and assess their applicability for international use.
  • Build strong and enduring client relationships, acting as a trusted advisor and collaborating on project delivery and global transformation initiatives.
  • Lead and manage consulting engagements, ensuring successful project execution within international contexts, budget constraints, and timelines.
  • Strong analytical, communication, and cross-cultural collaboration skills.

Professional & Technical Skills:

- Relevant experience in the required domain. 

- Strong analytical, problem-solving, and communication skills. 

- Ability to work in a fast-paced, dynamic environment.

Additional Information:

- Opportunity to work on innovative projects. 

- Career growth and leadership exposure.

About Our Company | Accenture

Experience: 12-14Years

Educational Qualification: Any Degree

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing