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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

We are seeking a Director of Product Management to lead AI-driven innovation across eBay’s Shipping ecosystem, with primary ownership of Estimated Delivery Dates (EDD) and Shipping Cost Management (SCM). This leader will define the strategy and roadmap for how AI transforms delivery speed, cost accuracy, and buyer trust at global scale.

The role will lead a team of product managers and partner closely with Engineering, Data Science, Search, and Operations to deliver next-generation capabilities powered by deep learning and advanced predictive models. The impact spans the full marketplace — improving buyer conversion, seller economics, and eBay’s competitive differentiation in shipping.

What you will Accomplish:

Product Strategy & Vision

• Define and execute the product strategy for AI-driven shipping experiences

• Position shipping intelligence as a core growth lever for conversion, GMV, and marketplace trust.

• Drive adoption of deep learning and advanced AI approaches to improve prediction accuracy and adaptability.

Product Leadership

• Lead and develop a team of product managers across your portfolio

• Establish clear product direction, success metrics, and execution discipline.

• Build strong cross-functional alignment across Engineering, Data Science, Design, and cross domain organizations 

AI-Driven Innovation

• Partner with Data Science and Engineering to deliver scalable models that improve delivery promise accuracy, cost prediction, and optimization.

• Translate complex AI capabilities into impactful customer experiences for buyers and sellers.

• Drive experimentation and measurement frameworks to validate business impact.

Cross-Platform Impact

• Collaborate with Search and Buyer Experience teams to integrate delivery intelligence into search ranking and buyer discovery.

• Support shipping programs such cross-border trade, and marketplace initiatives through strong shipping foundations.

What You Bring:

• 10+ years of Product Management experience, including strong experience leading AI/ML-powered products at scale.

• Consistent track record solving complex machine learning problems in high-scale consumer or marketplace environments.

• Strong analytical skills with deep proficiency in experimentation frameworks, model performance metrics, and data-driven decision making.

• Experience partnering deeply with engineering and data science teams on model development and productionization.

• Outstanding leadership, communication, and collaborator management skills.

• Experience in shipping, logistics, marketplace platforms, or e-commerce is preferred.

Additional Details

The base pay range for this position is expected in the range below:

$224,800 - $300,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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