Scality builds the world’s most trusted software-defined storage systems — powering banks, service providers, media companies, and large enterprises across the globe. Our solutions deliver data to hundreds of millions of users every month with 100% availability.

As we grow in 2026, we are evolving our partnership model. We are known for our deep technical excellence; now, we are adding a dedicated Customer Success layer to ensure our clients are getting the maximum business value out of their investment. We are looking for a CSM who wants to help us build this philosophy and act as the strategic bridge between our technology and our customers' long-term goals.

In this role, you will be the advocate for the customer’s business health.

At Scality, you will join a global, multicultural team that has spent years perfecting the art of software-defined storage. We’ve already built a world-class Technical Services organization that handles the heavy lifting of support and service delivery; your role is to build the strategic layer that sits on top of that foundation. This is a unique opportunity to help transition an established technical leader into a proactive, success-driven partner for our clients.

We value autonomy, direct communication, and a "builder" mindset. If you are looking for a role where you can help define a success philosophy from the ground up—while supported by some of the best engineers in the industry—we would love to have you on board to help us shape the future of our customer relationships.