Junior Customer Data Coordinator (mixed shift, fixed term contract 12 months)

Posted:
9/16/2024, 9:22:56 PM

Location(s):
Lesser Poland Voivodeship, Poland

Experience Level(s):
Junior

Field(s):
Operations & Logistics

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.


Department Overview

The Supply Chain Center in Krakow is part of Motorola Solutions' (MSI) global network. The department is represented by a dynamic team of almost 300 people. We constantly grow and put a strong focus on development - both organizational and individual.

Within the department structure we dynamically develop world-class Demand & Supply Planning, Order Management, Order Scheduling, Delivery, Logistics, Repair Operations, Customer Master Data Management and Business Operations which makes us the Center of Excellence for MSI globally. Supply Chain is responsible for maximizing the efficiency and productivity of the operations, and plays a crucial role in supporting the sales process through proper forecasting, order management, securing material availability, shipping, and delivery to our customers.

Our purpose is to deliver exceptional value and customer experience through agility, speed and collaboration. We are designed to bring value, lead technology innovation and provide Motorola Solutions a competitive advantage on revenue, cost, cash, delivery & customer excellence. Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries, we are able to enhance our customers’ experience every day.

We influenced the history. Now we shape the future.


Job Description

Embrace an exciting opportunity to play a pivotal role in our organization. This position requires you to manage the comprehensive process of customer account creation and maintenance across various regions including Latin America and North America. As a key member of the Customer Master Data team, you will collaborate closely with the Order Management, Finance, and IT departments, ensuring seamless operations. This role offers an excellent opportunity to contribute to our organization's success while developing your professional skills in a dynamic and collaborative environment.

As a Junior Customer Master Data Coordinator, you will develop expertise in a specific function, assuming ownership of the process per the assigned role.
Your primary responsibility involves the execution of data maintenance operations within the corporate information systems, which includes an array of activities such as:


- Managing and maintaining the customer master data, including setting up new accounts in multiple systems
- Managing and maintaining salesperson information related to customer setups
- Engaging in new projects and Database Cleanup
- Driving the comprehensive application of global and regional Customer Master Data processes
- Adapting to a fast-paced business with a focus on first in, first out cycle time
- Participating in monthly close activities that result in heavier workloads
- Understanding that working as a team is a must and cooperation with others is essential
- Prioritizing team’s goals and contributing to keep a good working atmosphere in the workplace


Please note that this is a mixed shift position.


Basic Requirements

- English skills at B1/B2 level
- Elementary computer literacy
- Familiarity with Salesforce and Google Workspace is
welcome
- Student / College graduated (preferred)
- Experience in Customer Master Data/Supply Chain/Customer Service/Order Management is welcome
- Ability to identify basic problems
- Ability to resolve basic issues within the process
- Knowledge where to find help to resolve an issue
- Team player attitude is a must
- Ability to work well under pressure
- Continuous learning mindset
- Capability to prioritize and efficiently handle various responsibilities
- Adapting to change
- Attention to detail

We offer:

- Contract of employment (12- month fixed term contract)

- Mixed-shift bonus
- Hybrid work model and flexible working hours
- Comfortable working conditions (high class offices, parking space)
- Competitive salary package
- Strong team-oriented culture
- Private medical and dental coverage (Medicover)
- Life insurance
- Cafeteria program for benefits (multisport card, cinema tickets, etc.)
- 1000 PLN for spectacles
- Employee Pension Plan (PPE)
- ESPP (Motorola Solutions stock programme)
- Company-supported sport and social activities (ski team, volleyball, tennis section, etc.)
- Access to wellness facilities and integration events.


Travel Requirements

Under 10%


Relocation Provided

None


Position Type

Experienced

Referral Payment Plan

Yes

Company

Motorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].