If you are looking to excel and make a difference, take a closer look at us…

We are seeking a talented Manager to lead our Wholesale Credit Operations team. As the Manager, you will be responsible for overseeing the day-to-day operation of our Wholesale Credit Operation Center, ensuring the effectiveness and efficiency of the center to meet departmental KRA, while ensuring compliance to internal and external policies/guidelines. You will be expected to continuously identify any gaps and highlight them to HQ for improvement. This role reports to the team lead and the successful candidates will be based in PJ City or Damansara City office. ​

Functional

• Responsible for loan documentation and disbursements. Monitor and ensure deliverables are achieved within set standard. 
• Liaison with solicitor/valuer  and  ARM to ensure documentations are in order /perfected in accordance with internal policies and in line with  regulatory and legal requirements.   Alert management if there are issues of concern which requires further attention.
• Responsible for the accuracy of data creation/maintenance for accounts under his/her portfolio.
• Ensure compliance to internal guideline & procedures for timely monitoring and tracking of all   pre and post disbursement conditions imposed. 
• Monitor and follow up on security documents 
• Attend to customer’s request /issues, resolve and respond  to it effectively .  
• Assist in preparation of management /ad-hoc reports 

Managerial

• Collaborate with team to ensure timely disbursement of loans and managing customer expectations for both internal and external customers to promote good customer experience.

Organizational (organizational responsibilities)

• To maintain proper records and audit trais for all work related matters, source documents, manuals and to ensure not placing the Bank in any compromising situation.
• To maintain confidentiality of all information relating to the Bank, its business and its customer from unauthorized parties (if any).

Realise your full potential at Hong Leong Bank by applying now.