Job Objective

Coordinate with the regional payroll provider (ADP) the monthly payroll processes for Costa Rica, ensuring that payroll occurrences are applied in a timely manner and that salaries are paid accurately and on time, in alignment with established policies, procedures, and local regulations.

Key Responsibilities

Payroll Administration

• Coordinate with different departments to ensure timely delivery of information impacting the monthly payroll process.
• Download and manage payroll-impacting occurrences from the Human Resources management system (Workday).
• Validate the accuracy and timeliness of data registered in the HR system.
• Send monthly payroll updates to ADP in the required formats.
• Maintain ongoing communication with the payroll provider to ensure accuracy and timely payments.
• Ensure payroll processes comply with local legal and labor regulations.
• Guarantee accuracy in payroll execution aligned with labor law and social security requirements.
• Support audit requirements related to payroll.
• Prepare and submit required reports and sworn statements to government institutions (Ministry of Labor, Social Security, Revenue Service).
• Maintain regular communication with management regarding process impacts.
• Respond to employee inquiries and support requests (certifications, vacations, payslips) through service tools.
• Follow up on payments for expatriates/impatriates and provide information requested by Finance and external auditors (E&Y).
• Coordinate with vendors to manage payroll-related accounting closures and employee tax payments.
• Ensure timely updates of labor reforms in the payroll system.
• Coordinate accurate calculations for settlements and terminations with the provider.
• Prepare annual income tax returns.
• Manage administrative activities related to the payroll area.

Internal & External Relationships

• Internal: Finance, Treasury, Human Resources, Procurement, and other departments.
• External: Payroll provider (ADP), suppliers, benefit providers (e.g., vouchers, insurance), consultants, and auditors.

Requirements

• Bachelor’s Degree in Accounting, Business Administration, or related fields.
• Minimum of 3 years of experience in similar roles.

Technical Knowledge

• Accounting and administrative knowledge.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• SAP knowledge (preferred).
• English: Intermediate level
• Spanish: Fluent
• Desirable: Experience with Workday and ADP

Skills

• Strong organizational skills and attention to detail
• Proactive mindset
• Team player and service-oriented