Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Responsible for supporting the Information Security awareness program initiatives, including protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction.

What You'll Do

• Drives and enhances awareness program initiatives, including employee training, creating relevant content, event planning and presenting to various groups within the organization.
• Identifies opportunities to partner with complimentary initiatives and enhances these relationships.
• Provides excellent customer service in support of program initiatives.
• Becomes a trusted conduit between information security and our employees.
• Creates collateral for awareness program.
• Develops and mature metrics for awareness program.
• Supports case investigation activities.
• Maintains case logs in compliance with current reporting procedures and policies.
• Assists in creating documentation of business processes, training procedures, and standard operating procedures.
• Generates and creates reports; researches and analyzes data and report trends to management/business partner.
• Under general supervision, oversees a small to medium scale projects or phases of a larger project.
• Keeps abreast of industry advancements and incorporates that knowledge into daily work activities.
• Required to perform duties outside of normal work hours based on business needs.

What You'll Bring

Knowledge and Skills/Technology Used

• Generally requires a BS Degree in Computer Science, Information Technology, Telecommunications, or Electrical Engineering, or equivalent work experience
• Must have minimum 2 years information security experience
• Must have 1+ years experience with networking, intrusion detection, VPN, PKI, Checkpoint and PIX firewalls, CISCO; NAC; Identity management and encryption technologies
• Works on standard issues/problems
• Exercises judgment within defined procedures and practices to determine appropriate action
• Follows department processes and procedures and may make recommendations to these processes
• Errors may cause delay of process development or problem resolution
• Works under general supervision setting own priorities and objectives. Work is reviewed for soundness of judgment and overall accuracy
• Ability to establish and maintain effective working relationships within and between departments
• Hands on working knowledge of UNIX/AIX, Microsoft NT/2000, firewall multi-layer design and implementation, router access list/packet filtering (CISCO), WANs, LANs, the Internet, Intranets, network protocols and network services (i.e., telnet, ftp, etc.), Intrusion detection systems, Virtual Private Network (VPN), two factor authentication
• Experience in implementing Information Security technologies and/or processes required
• Experience in product evaluation and managing vendor relationships required
• Experience in defining Information Security strategy and integrating security technologies into corporate frameworks
• Good written and verbal communication skills
• Good interpersonal skills
• Self-motivated; self-starter
• Ability to manage multiple tasks and focus on immediate assignments
• Proficient in Microsoft Word, Excel and PowerPoint
• CISSP, GIAC, CCNA, CCNP preferred

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.