Hi, I'm Aline Araujo, your Recruiter and guide to joining CSG! At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experience extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer

 We are looking for a Solution Architect Principal who will:

• Design and implement scalable and reliable cloud infrastructure solutions.
• Collaborate with development teams to integrate cloud solutions into applications.
• Develop automation scripts using tools like Terraform, ARM, PowerShell and/or Azure DevOps pipelines.

• Monitor system performance, availability, and capacity in cloud environments.
• Implement monitoring strategies using tools such as Azure Monitor, Log Analytics, Application Insights, and Grafana.
• Plan and execute regular maintenance activities including updates, patches, backups, and disaster recovery tests.

• Ensure cloud security best practices are followed.
• Support regular security assessments and compliance audits.

• Provide Level 3 support for cloud infrastructure-related issues.
• Troubleshoot complex issues related to network connectivity, virtual machines (VMs), storage accounts, databases, etc.
• Document incidents thoroughly for knowledge sharing across the team.

• Analyze usage patterns to identify opportunities for cost savings through resource optimization.
• Implement policies for efficient cost management within the Azure environment.

• Work closely with DevOps engineers to streamline continuous integration/continuous deployment (CI/CD) processes.
• Communicate effectively with stakeholders regarding project progress and any issues encountered.

• Stay updated on emerging trends in cloud technology by attending relevant trainings/webinars/conferences, etc.

Is this opportunity right for you? We’re looking for candidates who:

• Bachelor's degree in Computer Science or related field (or equivalent experience).
• Proven experience managing Azure infrastructure—certifications such as Azure Solutions Architect or Azure Developer Associate are a plus.
• Strong understanding of networking concepts including VPNs/VNets/Subnets/NAT, etc.
• Experience with Infrastructure as Code (IaC) tools like ARM templates/Terraform/Bicep is preferred
• Proficiency in scripting languages like PowerShell/Azure CLI/Bash/Python
• Familiarity with containerization technologies such as Docker/Kubernetes
• Solid understanding of CI/CD pipelines using platforms like Azure DevOps and Jenkins
• Excellent problem-solving skills combined with strong attention-to-detail mindset
• Ability to multitask efficiently while working independently or collaboratively within a team setting
• Proficiency in English in a business environment is a must

 Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental and Medical
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

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Location(s):

Brazil RemoteColombia Remote