As a Patient Services Representative, under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in computer system, schedules laboratory and off-site diagnostic tests requested by provider, verifies insurance eligibility and interprets covered benefits.  Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system.  Performs defined Medical Assistant duties as needed in order to ensure patient flow and timely medical care by following established procedures and precedents, prepares patients for physical examination, obtains specimens and conducts select point of care laboratory tests and records results.

Position Highlights:

• Location: Will float between Walk in Clinics in Addison, Bolingbrook, Downers Grove, Elmhurst, Hinsdale, Lombard, Naperville, Oak Park, Oswego, Plainfield Sandwich, Yorkville, Woodridge
• Per Diem as needed
• Hours: As needed can be scheduled any time Monday-Friday 8 am -730 pm, rotating weekends and 3 holidays per year
• Required Travel: Yes

What you will need:

• High School Diploma or GED required
• A minimum of three months previous business office OR healthcare based experience
• Previous insurance and managed care experience
• Medical terminology or coding experience
• Excellent keyboarding skills
• A valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested
• Current CPR Certification preferred

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Free Parking at designated locations
• Retirement Options with Company Match
• Community Involvement Opportunities