What you’ll do  

• The Director of Field services IT Resource Management will be responsible for strategically planning, allocating, and optimizing IT resources that support the company’s Field Service operations on the Service Max and Salesforce platform . This role oversees workforce demand and capacity planning, program and project staffing, vendor/partner management, and budget oversight to ensure successful delivery of field service technology initiatives and ongoing operations.

• The director partners closely with IT leadership, Field Service Operations, Sales, Customer Support, and external implementation partners to ensure that Service Max , Salesforce and related field service solutions are delivered on time, within budget, and with high business value

• Lead a team of Digital Technology process managers/owners to focus on growing the team both from process and technical knowledge following the GE Vernova principles.  

• Build strong partnership with Steam functional stakeholders; Collaborate with business, functional partners and technology leadership to define strategic and tactical roadmap of ERP Digital Capabilities.   

• Responsible for driving scope, practices, and overall IT strategy for the central Finance processes.  Develop Target process model & solution design for business functions to provide productivity and drive alignment across all affected functional stakeholders applying lean methodology and emerging technologies (AI). 

• Lead research and evaluation of emerging technology, including Agentic and Generative AI, industry and market trends to assist in project development for the Enterprise Solutions team. 

• Manage risk and dependencies between organizations.   Establish governance structure that identifies key performance indicators, sets milestones, and establishes a reporting cadence.  

• Drive ERP landscape simplification by collaborating with other value stream leaders as well as Data Lake reporting and Finance ecosystems.  Interface with business process owners and functional leaders to map out existing and future processes/sub-processes, data sources, data models, systems, and workflows into a common enterprise-wide data model within application framework.  

• Act as the subject matter expert for Finance area processes and supporting applications functionality.  Gather Requirements and collaborate with functional partners for prioritizations to drive the business outcome. 

• Collaborate cross-functionally, working with a variety of teams to identify and prioritize ways in which the product can support our internal processes, and our business users in more efficient and effective ways.  Demonstrate ability to influence functional and development partners through credible knowledge and experience, persuasion and influencing skills.  

What you’ll bring (Basic Qualifications) 

• Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with advanced experience or equivalent knowledge.

• A minimum of 10 years of technical experience along with established leadership credentials across disciplines and functions within IT program/product areas.  

What will make you stand out 

• Passion for solving business problems and a passion for emerging technologies such as AI.  Innovates and integrates new processes and/or technology to significantly add value to GE Vernova.  Proactively learns new solutions and processes to address seemingly unanswerable problems. 

• Ability to understand, process, and interpret data to extract insights and communicate findings effectively to support business decisions.  

• Experience with ERP processes in a manufacturing environment and an understanding of ERP integrations with other satellite systems.  

• Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization.  Influences and energizes others toward the common vision and goal. 

• Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.  

• Strong global team player.  Self-starter - requires minimal direction to accomplish goals.  

• Strong track record of understanding and interest in current and emerging technologies and / or industry activities. 

• Ability to manage third party partner teams to drive successful business outcomes. 

• Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information.  Excellent written and oral communication skills and the ability to interface with senior leadership with confidence and clarity. 

• Prior People Leader experience. 

Benefits Available to You  

GEV employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce.  

• Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements. 

• A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today. 

• GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development. 

Inclusion & Diversity 

At GEV, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong.