Patient Service Specialist Afterhours

Posted:
7/6/2024, 5:25:22 PM

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
Remote

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after 30 days of employment
  • Employee stock purchase plan
  • Tuition reimbursement
  • Development opportunities to grow your career with a global company

PURPOSE

The purpose of this position is to offer support to patients and referrals after the local branch has closed. (After Hours, Weekends, and Holidays)

DESCRIPTION:

· Answer inbound phone calls.

· Perform a number of processing duties for the Branch as necessary including, but not limited to working with intakes, reviewing ACIS screens to assist customers with recurring service, new services, and Troubleshooting.

· Handle requests from Patients, Branches, Referrals/Hospitals.

· Perform other duties as assigned.

QUALIFICATIONS:

· Education or experience equivalent to a high school diploma is required.

· At least two years related experience in an office environment is preferred.

- At least two years’ related experience in Customer Services.

· Computer skills.

· Good organizational skill.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Byram Healthcare

Website: https://byramhealthcare.com/

Headquarter Location: White Plains, New York, United States

Employee Count: 501-1000

Year Founded: 1968

IPO Status: Private

Last Funding Type: Private Equity

Industries: Health Care ⋅ Hospital ⋅ Nutrition