Accounting Administrator

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Ontario, Canada ⋅ Toronto, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

We’re thrilled that you are interested in joining us here at the Amynta Group!

The Accounts Payable Associate is responsible for the day to day activities supporting the Program Team. The Program Team is responsible for collections and dispersal of funds in accordance with the terms of specific programs. This role will perform full cycle accounting, report generation, posting to the journal, and work with other departments to review data.

Position Functions:

• Review customer’s warranty contract information including previous notes and previous claims to determine if the new claim repairs are covered under the contract

• Take repair facility calls regarding claim submissions, questions or concerns

• Determine specific failure, procedures used to determine failure, and discuss part and labour pricing

• Determine whether an independent inspection is required

• Determine preferred method of repair based on pricing and remaining warranty

• Verify parts prices for labour times through nationally published labour time guides

• Authorize repairs, towing, and requested qualifying rental cars after all required procedures have been completed

• Assist dealers in handling unsettled claims by consulting with service personnel or customers

• Provide timely and effective communication of decisions to claimants and / or team

• Meet productivity objectives set by the department in terms of average handle time, average first response time, service levels, and overall adherence to company service guidelines

• Treat each customer encounter with best in class customer service

The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.