Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses

• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

• Retirement savings benefit

• Rewarding culture that values wellness and well-being

• Performance Bonus

• Global network of industry experts

• Extensive training resources

Job Description:

We’re looking for a Junior ServiceNow Developer to join our Information System team at MBPS. In this role, you will work on implementation of features in ITSM, ITOM, CMDB, SPM, Custom Applications, and Service Portal. In addition, developer role in designing, developing, and implementing ServiceNow solutions to enhance our organization's operational efficiency and user experience.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Learning about the latest developments in one or more aspects of ServiceNow new features

• Develops ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS

• Knowledge on Configuration Management (CMDB)

• Collaborate with Business Analyst and Service Delivery Platform team to configure ServiceNow for Business-as-Usual updates and release updates for ITSM, Portal/Catalog. 

• Evaluate the information within stories to understand the requirements to perform development/configuration.  Perform standard system level testing.    

• Excellent verbal and written communication skills.

Qualifications:

• Bachelors' degree preferably IT related course

• Must have 3-5 years of experience a ServiceNow Developer, with a strong understanding of the ServiceNow platform.

• Experience with ServiceNow modules such as ITSM, ITOM, HRSD, or others.

• Proficiency in JavaScript, Web technologies - HTML or XML, Configuration of ServiceNow's ITSM service catalog

• Prefer Completion of ServiceNow Admin, ITIL Foundation Certification

• Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Hybrid