[B] Scheduler- Reg. Part Time [BBC AA2 0.84] AgeCare Bow Crest

Posted:
4/10/2025, 4:21:10 AM

Location(s):
Alberta, Canada ⋅ Calgary, Alberta, Canada

Experience Level(s):
Junior

Field(s):
Customer Success & Support

The Scheduler is responsible for the booking of shifts, the effective day to day business operations, providing
reports on an ad-hoc basis and as requested. He/she will establish continuous, innovative improvement of
current services in order to provide an enhanced customer service experience. The Scheduler is responsible for
ensuring adequate staffing in the nursing department as per the schedule and licensing requirements while
adhering to the collective agreement regarding call-in procedures.

KEY RESPONSIBILITIES:

• Provides solution focused assistance to site staff
• Ensures all shifts are filled to meet business needs
• Responsible for the management of “site workbook” of vacant shifts
• Manages sick time, time & attendance records, filling up shifts, and scheduling
• Prepares daily assignment sheets for the departments
• Authorizes and affirms that overtime and agency use is minimal

• Assures effective communication with management regarding unit staffing status and issues
• Accurately inputs relief staff into shifts in Kronos
• Enters accurate hours/pay codes are entered for relief staff
• Liaison with Unit Clerks/Administrative staff
• Works closely with Corporate Office for timely, accurate reporting of unit change and coding
• Provides back-up for the following; resident and finance agreements, resident refunds, inventory
counts & lists
• Compiles both relief hours & pools reports
• Creates and updates telephone logs as appropriate
• Updates flow sheets as necessary
• Executes other reports as required
• Compares budgets vs. accruals
• Performs hourly tracking for site management

QUALIFICATIONS:


• High School Diploma or GED required. Diploma in office management or related field preferred.
• Minimum 2 years’ experience in same or similar role
• Ability to operate related equipment i.e. word processing software and spreadsheet programs
• Demonstrated proficiency in Microsoft Excel, Word, PowerPoint and Outlook
• Preference will be given to those who have experience in a unionized health care environment
• Excellent verbal and written communication skills
• Upholds in maintaining confidentiality
• Demonstrated analytical and problem solving skills
• Demonstrated excellent customer service skills
• Excellent organizational and time management skills
• Ability to work independently and also as part of a team

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!