This is a remote hybrid position based in Bend. Typical pay range: $23.65 - $34.30 depending on experience. This is a full-time position that is eligible for benefits.

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                       HIM Coordinator           

REPORTS TO POSITION:         HIM Supervisor

DEPARTMENT:                         Health Information Management

DATE LAST REVIEWED:          May 2024

OUR VISION:                Creating America’s healthiest community, together

OUR MISSION:             In the spirit of love and compassion, better health, better care, better value

OUR VALUES:              Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: The Health Information Management Departments provide many services to our multi-hospital organization including prepping, scanning and indexing, physician deficiency analysis, release of information, medical record maintenance, facility and profee coding, and medical transcription.

POSITION OVERVIEW: The HIM Coordinator is responsible for assisting in the day-to-day operations of the health information management department. Maintain daily processes and workflow for the department.  Liaison for all other SCHS facilities and departments both internal and external. This position does not directly manage other caregivers, however, may be asked to review and provide feedback on the work of other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Coordinate staffing schedules and operations for Deficiency Analysis, Prepping, Scanning & Indexing (PSI) and/or Release of Information (ROI), in conjunction with organizational policies and procedures.

Instructs staff in department processes, workflow and maintain work performance levels.

Provides training and is the subject matter expert.

Develops and maintains workflow processes and reference documentation.

Works in conjunction with other departments to enhance efficiencies and customer satisfaction for both internal and external customers

Fields questions regarding workflow processes and assists with customer inquiries.

Assists with shift coverage as needed including on call coverage as necessary

Completes timecard corrections and approvals.

Maintains a positive attitude at all times and exudes the St. Charles core values of Accountability, Caring and Teamwork.

Travel to other locations may be required.

Build communications with leadership team, other departments, and physicians. Complies with current medical records regulatory requirements, policies, and procedures in accordance with all payor and regulatory agencies (e.g., HIPAA). Assist all customers to implement and maintain compliance in these areas.

Supports the vision, mission, and values of the organization in all respects.

Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality.  Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. 

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION

                   

Required: Associate Degree in Health Record Technology; or 2 years equivalent work experience in related field may be substituted for education with High School diploma or GED.              

Preferred: NA

LICENSURE/CERTIFICATION/REGISTRATION

Required:  N/A

Preferred: RHIT, RHIA, Release of Information or Patient Identification & Matching (micro credential). Maintains required education credits (CE) through AHIMA if certified.

EXPERIENCE:

Experience: Two to four years of hospital/medical office experience with a Health Information Management focus

Preferred: Three to five years’ experience 

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Required: Must have experience in Microsoft Office/Windows and Excel environment. Knowledge of medical terminology and practice. Ability to utilize information for analysis, reporting, and quality measures.

Position Specific Knowledge and Skills:

Knowledge of medical terminology

Accurate and concise

Knowledge of Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA)

Demonstrated ability to communicate effectively with staff, patients, and their families.

Ability to learn quickly, follow orders, multitask, and complete assigned tasks

Excellent customer service skills

Demonstrates responsibility and accountability for performance in regard to:

• Attendance and punctuality

• Ability to meet daily productivity standards

• Ability to work well independently and in a team/group environment

• Strong organizational skills

General:

Communication/Interpersonal

Demonstrates St. Charles Health System values of Accountability, Caring and Teamwork in every interaction.

Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System

Ability to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees.

Strong team working and collaborative skills.

Ability to effectively reach consensus with a diverse population with differing needs.

Ability to work under pressure in a fast-paced environment.

Organizational:

Ability to multi-task and work independently.

Attention to detail.

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.

Strong analytical, problem solving and decision-making skills.

Excellent organizational and multi-tasking skills.

Mathematical Skills:

Performs basic math (add, subtract, multiply and divide) calculations.

Language Skills:

Read, write, speak, and understand English.

Computer

Basic to intermediate ability and experience in computer applications, specifically electronic medical records system, and MS Office.

Basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL’s.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing, or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%):  Stooping/kneeling/crouching, lifting, carrying, pushing, or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%):  Climbing ladder/stepstool, lifting/carrying/pushing, or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%):  Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

.

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

No

Job Family:

COORDINATOR HIM

Scheduled Days of the Week:

Monday-Friday

Shift Start & End Time:

0800-1630