GENERAL DUTIES & RESPONSIBILITIES • Resolves program logic errors • Participates in evaluation and selection of performance tools • Understands advantages/disadvantages of operating systems, e.g., Unix, Windows and of various browsers, e.g., Internet Explorer, Netscape, Mozilla Firefox, etc. • Isolates and resolves complex problems using appropriate diagnostic tools • Devises and implements solutions to correct performance problems • Manages and coordinates test activities for assigned application • Other related duties assigned as needed EDUCATION REQUIREMENTS Bachelor’s degree in business or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES • Communicates ideas both verbally and in written form in a clear, concise and professional manner • Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business • Good working knowledge of web development and debugging tools • Understands principles of multiple applications development methodologies • Knowledge of complex functions and features of installed database management platforms • Skill in all versions of HTML programming and two or more programming languages as well as skill in VB and Java scripting • Ability to understand and apply concepts • Ability to handle project commensurate with job expectations • Ability to analyze and solve problems using learned techniques and tools • Requires human relations, negotiation and documentation skills • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally • Flexibility, versatility, dependability FIS JOB LEVEL DESCRIPTION Career level professional role requiring high skill with extensive proficiency. Works independently with only administrative supervision and the ability to overcome major obstacles and recognize early when issues should be escalated or a senior peer needs to be consulted. Wide latitude for independent judgment and is expected to provide guidance and cross-training to others. Effectively communicates with all levels of technical and non-technical personnel. Ability to negotiate complex processes and issues with others. Exhibits a detailed knowledge of specific applications and has profited from individual projects and various learning experiences to build up an ever-growing knowledge base of the system. Provides new and innovative alternative solutions to system challenges and brainstorms alternatives to a given problem. Contributes to the development, documentation and implementation of standards or guidelines.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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