Posted:
2/3/2026, 9:46:42 AM
Location(s):
Heredia, Heredia Province, Costa Rica ⋅ Heredia Province, Costa Rica
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Operations & Logistics
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Responsibilities:
Based on notification from the field, facilitate investigation and resolution of product excursion events across all USSC locations.
Collaborate with internal teams and manufacturers to assess product viability and deliver clear recommendations to the USSC’s Product Review Board (PRB).
Support ongoing compliance with GDP and regulatory requirements.
Partner with operational and functional leaders to identify and integrate best practices, driving adherence to quality standards throughout the supply chain.
Actively participate in the Product Review Board, ensuring thorough evaluation of products subject to quality events and excursions and presenting relevant facts to approvers.
Provide key performance indicators (KPIs) related to product quality events and actionable insights to support continuous improvement initiatives.
Provide support for network-wide quality and continuity events impacting product quality.
Handle maintenance of eQMS users, including onboarding and offboarding processes.
Support documentation processes, including requests, reviews, and updates, while collaborating with stakeholders to ensure compliance.
Facilitate periodic document reviews and assist in ensuring timely updates or retirements.
Contribute to various eQMS initiatives, including process improvements and system enhancements.
.
Education:
Requires broad training in fields such as business administration, Quality, Regulatory, Supply Chain or similar vocations generally obtained through completion of a four-year bachelor's degree program.
Work Experience:
Normally requires a minimum of three (3) years directly related and progressively responsible professional technical writing experience involving supply Chain concepts, practices and procedures.
Experience maintaining document control functions, preferably within pharmaceutical manufacturing, distribution or other GxP regulated industry, is preferred.
Experience serving as technical publications department editor is preferred.
Skills and Knowledge:
Demonstrated success in operating within a highly matrixed environment.
Knowledge of regulatory compliance matters and/or operating in a Quality Management System.
Excellent organization skills; attention to detail and the ability to communicate effectively both orally and in writing.
Working understanding of Good Documentation Practices.
Strong interpersonal and leadership skills.
Ability to meet deadlines and work in a distribution-driven environment
Strong decision-making skills
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Advanced English.
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Website: https://www.cencora.com/
Headquarter Location: Conshohocken, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 2001
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Emergency Medicine ⋅ Enterprise Software ⋅ Health Care ⋅ Medical ⋅ Pharmaceutical