Training & Communication lead

Responsibilities:

• Develop training and communication strategies that combines and improves online digital media with other training channels to create a sustainable collaborative learning experience.
• Able to design workplace learning and development principles and tools with knowledge of Instructional design architecture, preferably in Brainshark, Storyline, Articulate, Captivate, Flash, and Photoshop
• Advanced proficiency in web design in developing and maintaining collaborate sites.

• Strong subject matter expertise in the risk and control process and project management.
• Design and development of Micro learning tools through short form videos.
• Partners with internal subject matter experts and external providers to build learning solutions that meet targeted outcomes.
• Manage townhall, stoplight sessions and roadshows for Central Controls.
• Strong knowledge in deploying learning events through the Global Learning Management System (GLMS) for course and audience activity requests, and MIS reporting.
• Leverage knowledge of technology and current learning industry best practices to support Central Controls.
• Works well both independently and as a team player and assists in shaping Central Controls Communication and learning needs.

Qualifications:

• Bachelor’s degree or relevant work experience

• 5-10 years of experience in Learning and Communication  

• Strong knowledge of Risk and Control processes.
• Strong facilitation and project management skills.
• Technical and systems expertise of GLMS training and learning systems.
• Strong influencing and relationship management skills and experience
• Ability to understand and translate technical information into user friendly terms.
• Well organized, detail oriented and able to work in fast paced environment.
• SharePoint and Web design experience in developing collaborate sites
• Strong working knowledge/experience in Microsoft Office (Word, PowerPoint, Excel)
• Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details

------------------------------------------------------

Job Family Group:

Risk Management

------------------------------------------------------

Job Family:

Business Risk & Control

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Wilmington Delaware United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

Sep 06, 2024

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting