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Job Summary

Assist Custom Design Marketing (CDM) team with technical review and data entry of NEMA frame and above NEMA frame industrial motors. Support marketing with data collection for market analysis based on quotes and orders generated from quotes. Learn and understand the engineering that goes into our products and how it related to Product Management, Marketing, Sales and Customer Experience.

Job Description

Essential Duties and Responsibilities:

To provide technical support to Custom Design Marketing Team:

• Work performed includes assisting CDM Team in Review of consulting engineer's technical specification and matching of the specification requirements to our product offering.
• Cost Analysis of products and features.
• Work with Marketing/Product management to update prices as needed.
• Research, Monitor and post projects for Sales and CDM Team
• Identify personal training requirements to immediate supervisor
• Adheres to su0pport workflow requirements to achieve Service Level Agreements
• Actively interact through e-mails and phone calls with Sales, Engineering and Product Management to resolve issues/problems.
• Assist in data entry/ write-up of quotations for customers including detailed exceptions and/or clarifications to the specification
• Performs other duties and responsibilities assigned by immediate supervisor from time to time
• Update historical dimensions prints into Engineering/CDM library
• Review quoting process SOPs Documentation-Interview team members and shadow quoting steps to write clear, step-by-steps SOPs for different quoting scenarios (ETOs, Stock-Conversion, Duplicate Motors, Project with specifications).
• Standard quoting template update and maintenance-Propose a standardized version of quote template (including the comments and quote inclusions).
• Assist Training Team Lead with "Lessons Learned" Internal Newsletter-Collects lessons from recent quoting/order issues, customer complaints, or project successes.
• "Voice of the Customer" feedback review - Gathering and categorizing customer feedback from emails, can be creating surveys, or interview with Sales and relates to quoting, products offerings, and/or prices.
• Document Control and Centralization Project - Assist in organizing shared drives;/documents. Review and update files.
• Motor Feature Cost Impact Analysis - Assist with Cost Analysis of new and existing products.
• Stock/Conversion/ETO Motor Identifier Tool - Create a tool to identify if requested motor can be quoted as Stock, Conversion, and/or ETO.
• NEMA and IEC motor design differences guide - Update presentations and create a simplified guide/file. Researching and compare standards, frame sizes, and terminologies.

Additional Job Details

Skills

• Fluent in English written and spoken
• Conveys information clearly and affectively with writing reports, business correspondence and procedure manuals
• Familiarity with electrical motor application preferred
• Must possess analytical skills
• Works well with Team or individually
• Must be a self-starter, curious and willingness to investigate and resolve issues and proactively suggests improvements.

Education and Experience

Education

• Working for an Engineering Degree- Pre-Engineering
• Technically inclines
• Prior Co-op Experience/Internship would be preferred

Experience

• Entering last two years of college

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.