Location:

This role requires all job responsibilities to be performed in the office, Monday - Friday. Candidates must be based within a 50-mile commuting distance of the Duluth, Georgia office.

About the Role:

As an Escrow Support Specialist on the SOU Recording team, you will receive a comprehensive introduction to the post-closing process. Your responsibilities will include reviewing the executed lender and escrow documents received for closing disbursement to ensure they align with the information on the settlement statement and other details in ResWare and submitting documents to the county for recording. Attention to detail and effective communication with closers at OS National are essential for this role.

What You'll Do:

• Reviewing and determining the accuracy of all files
• Scanning physical documents into Resware
• Submitting closing documents to the county for recording
• Sending executed closing documents to lender
• Sending recorded documents to the client and the lender
• Participating in learning and development activities to expand knowledge base
• Supporting the OSN Markets as applicable
• Other related duties as assigned or requested.

Skills Needed:

• Previous experience in the closing/legal industry, reviewing and assessing a variety of real estate documents
• Experience working in a high-touch customer service environment, managing customer and client facing conversations
• Excellent verbal, written, and interpersonal communication skills
• Ability to work under pressure and in a time-sensitive environment
• Flexibility to shift focus throughout the day depending on market priorities
• Excellent knowledge of Microsoft Office or Google Suite products
• Attention to detail
• Organized and able to multitask
• Good problem-solving skills

Bonus Points if:

• BA/BS from an accredited institution 
• Experience with Resware

Compensation:

The hourly pay range for this position is $18.08 - $22.60/hr. Pay within this range depends on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific hourly range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

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