Job Title: Business Advisory Associate. What are we looking for: Primary skill - Customer Service Operations - P3 Secondary skill - Insurance Underwriting - P2 . Designation: Business Advisory Associate. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts. Location: Sofia.

Skill Required Insurance Services Customer Service Operations P3 . Qualification High School Diploma GED . YOE 1 to 3 years. Lang Spanish B2 , English B2 . What would you do The role is responsible for managing the whole insurance policy lifecycle. This includes policy creation, renewals, changes, transfers, and cancellations. In addition to that, part of the process is related to issuance of endorsements and certificates. Previous insurance experience is not required, as extensive internal trainings ensure we internally build and develop a next generation of insurance experts. Insurance is a legal agreement between two parties the insurer and the insured also known as insurance coverage or insurance policy The insurer provides financial coverage for the losses of the insured that s he may bear under certain circumstances Define a common framework and business capability for the management of customer centric metrics. It includes an analytics driven scorecard, reporting and measurement technology, governance and organization model..

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