OVERALL PURPOSE OF JOB

Directly support our global offices in receipt of client records. Perform predefined quality reviews of records received in all Accenture locations. Process records that meet requirements and reach out to individuals where errors or missing information may occur to make corrections and seek accurate record keeping.

 

Responsibilities/Authorities

 

The responsibilities are the following:

 

·       Coordinate completion of records with individuals who may be missing or have inaccurate information within their record submissions

·       Operate within pre-specified SLAs to process all records in a timely manner

·       Complies with and fully understands metrics related policies and requirements

·       Complies with and fully understands Operations Model related policies and procedures

·       Actively participate in all process improvements stages: conceptualization, implementation and continuous process improvements.

 

PROCESSES

 

The ARIM PH New Associate maybe be assigned to work in any of the following processes:

 

§  Review record/contract submissions to MMR

§  Review engagement closures in MMR

§  Process deletion and access requests in MMR

§  First Line support for queries

 

JOB REQUIREMENTS / QUALIFICATIONS

Education

Undergraduate degree with any business-related courses

 

Work Experience

Minimum 6 months to 1 year of experience in admin task role in an IT, outsourcing, or Shared Services industry.

 

Working Conditions

·       May be required to commute to other Accenture Philippines buildings/locations.

·       May be required to render overtime and work on shifting schedule as necessary.

 

Security Roles and Responsibilities

·       Shall protect confidential information that is entrusted to him/her or to which he/she is otherwise exposed.  

·       Should not disclose any confidential Company, client, or third-party information to anyone outside the Company, except as authorized.

·       Should not ever use confidential client, third-party or Company information for personal gain or advantage.

·       Under no circumstances discuss with clients matters that concern other clients or engagements without the express authorization of such other clients.

·       Must immediately open and act upon security communications from Protecting Accenture.

 

Must Have:

• Minimum 6 months to 1 year of experience in admin task role in an IT, outsourcing, or Shared Services industry.

• May be required to commute to other Accenture Philippines buildings/locations.

• May be required to render overtime and work on shifting schedule as necessary.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.