Brief Description 

Sprinklr is looking for a Director of Solutions Consulting for the UK&I Division. This role is responsible for leading a team of Solutions Consultants (SCs) in their designated region, coaching on opportunities, serving as solutions sponsor within key accounts, and recruiting and developing team members. 

Overall Description 

As the Director of Solutions Consulting you will be the primary contact for the Solutions Consultants on your team and directly aligned with your region’s success.  You will be responsible for managing their training, overall development and growth. You regularly observe your team in the field and provide routine feedback. You will guide your team in monthly, quarterly and yearly goal setting exercises, helping them to develop in their current role and gain skills and experience for their long-term career goals. Additionally, you will be responsible for ensuring your team is trained on industry specific use cases and product enhancement as the platform continually evolves.  

You will assume responsibility for resource allocation in your region as well, working alongside the Divisional Vice President and Directors of Sales in your region to lead SC resources, align the appropriate SC for the deal based on experience, and help prioritize sales activity. 

Main Responsibilities

• Lead, Coach, and Grow a Team of Solutions Consultants: 

• Recruit and retain top talent in Marketing, Advertising, Social, Insights, Integration, and AI. 

• Act as the primary contact for sales and SC leaders in your Division. 

• Allocate SC resources effectively across districts and provide support as needed. 

• Train and support the SC team in delivering value propositions, product demos, and RFPs. 

• Initiate and lead projects to develop team capabilities and improve organizational structure and offerings.  

• Collaborate with cross-functional teams on product-market fit, pricing, packaging, GTM sales plays, M&As, etc

• Training and Development: 

• Manage the training and growth of the SC team. 

• Provide regular feedback from field activities. 

• Guide the team in setting and achieving goals. 

• Ensure the team is trained on industry-specific use cases and product updates. 

• Business Leadership: 

• Provide technical leadership to engineering and development teams. 

• Foster a culture of innovation, quality, and continuous improvement. 

• Advise and influence the GTM of complex software systems. 

• Incorporate human-centric design principles and facilitate design thinking workshops to create intuitive solutions. 

• Provide thought leadership and consultation to sales and business leaders within Sprinklr for product positioning and sales strategies 

Desired Skills and Experience

• 10+ years of enterprise-scale experience in presales or solutions consulting. 

• 8+ years of presales management experience. 

• Proven experience in a customer-facing role in an enterprise software company. 

• Strong leadership capabilities with a track record of managing and developing high-performing teams. 

• Expertise in human-centric design workshops to drive customer-focused solutions. 

• Strong understanding of enterprise architecture principles and practices. 

• Extensive experience in complex system design and integration. 

• In-depth knowledge of enterprise marketing strategies and best practices. 

• Ability to present and effectively communicate to customers and team members. 

• Excellent written, communication, and presentation skills. 

• Well versed in data architecture, API design and AI LLM Models