At IQVIA, we're advancing healthcare by bringing clinical research closer to patients. As Director, RRC Operations, you will play a pivotal role in shaping and scaling our Remote Research Clinicians (RRC) business, helping deliver innovative clinical trial solutions that improve patient access and accelerate research worldwide.

This is a highly visible strategic leadership role for someone who thrives at the intersection of clinical operations, business growth, technology, and innovation.

What You'll Do

As a senior operational leader, you will drive the evolution of our RRC services by helping expand capabilities, enhance operational effectiveness, and strengthen quality across global clinical research programs.

You will:

• Partner with sponsors, business development, delivery, and functional leaders to support strategic growth initiatives and client engagement
• Identify opportunities to improve operational efficiency, scalability, and service excellence
• Lead operational transformation initiatives, including technology adoption and workflow optimization
• Collaborate with product, technology, and operations teams to implement innovative solutions that enhance clinical trial delivery
• Support the development and expansion of new services and operational capabilities
• Drive continuous improvement initiatives focused on quality, productivity, and customer experience
• Partner with quality and compliance teams to strengthen operational standards, governance, and risk management
• Establish performance metrics and reporting frameworks that support business growth and operational excellence

What We're Looking For

We're seeking an experienced clinical research professional with a passion for innovation, operational excellence, and strategic problem-solving.

Qualifications include:

• Bachelor's degree in Life Sciences, Healthcare, Clinical Research, Business, or a related field
• Significant experience within clinical research, decentralized clinical trials, clinical operations, patient services, or healthcare operations
• Experience supporting global clinical programs and working within complex matrix organizations
• Proven ability to lead strategic initiatives, operational transformation, or business growth programs
• Strong understanding of clinical trial operations, quality standards, and regulatory requirements
• Experience leveraging technology and digital solutions to improve operational performance
• Exceptional stakeholder management, communication, and influencing skills