Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

As a member of the Professional Services team, the Practice Lead Consultant, Implementation, directs FIS project teams towards on time, on budget projects resulting in referenceable clients. This position plays a leadership role in the success of customer implementations of the Ambit Lending product suite including Credit Assessment (CA) and Commercial Loan Origination (CLO) solutions.  Credit Assessment is a risk and compliance tool that commercial banks use to spread financials and generate risk grades when evaluating whether to lend to borrowers. CLO is a loan origination tool that banks use to track commercial loans throughout the lending lifecycle.

What you will be doing

• Project oversight for our largest programs including escalation management, budget oversight, risk mitigation and customer steering meeting attendance. 
• Customer relationship management of assigned customer portfolio
• Create SOWs and Change Requests as assigned
• Lead process improvement initiatives for Professional Services Practice.
• Manage projects as assigned from project inception to close including key aspects of project success: scope, budget, accurate forecasting, risk mitigation, issues and customer satisfaction.

What you bring:

• Minimum 10 years of experience leading large, transformational projects working with external customers in a professional services environment. 
• Proven ability to execute flawlessly and drive/motivate others to do the same.
• Highly articulate communicator who can convey important messages in a clear and compelling manner at all levels of the organization.
• Proven track record working with “C” suite Executives and Boards, equally comfortable addressing large public audiences or senior level customers.
• Industry experience in banking/financial services.
• End-to-end software implementation experience (preferably at a software vendor).
• Ability to take a hands-on approach in managing customers.  Can foresee and proactively resolve customer issues and escalations.
• Ability to persuade and influence others on the best approach to take.
• Willingness to travel to visit clients 25-50%.

Added bonus if you have:

• Experience in Commercial Lending software implementations.

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass